Setup and ongoing use took more time than expected
The sign-up and initial training were straightforward enough, but it took me longer than I hoped to get really comfortable with the software. Some features like the dialer and database worked well, but others, especially the automatic updates, felt inconsistent. Over the first week, I found myself relying on support calls more than I expected, which slowed things down. While the invoice and payment process was hassle-free, the day-to-day handling occasionally had technical hiccups. All in all, it was an average experience — neither brilliantly simple nor frustratingly complicated, but it did require patience to settle in.