Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,411 published WFHI Reviews.

2,92,064 of 3,89,411 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,306 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training and onboarding felt a bit like a mixed bag

    Overall, my experience with training and onboarding was fairly balanced, with both positive and challenging elements. The initial setup was a one-off effort where I had to go through detailed training sessions to get the basics down. That part was quite intensive but well-structured. However, the ongoing aspects of onboarding felt a bit less clear; updating the workflow and adapting to new features required continuous attention and occasional retraining. The training materials were comprehensive but sometimes dense, which made it harder to revisit specific topics quickly whenever I needed a refresher. On the bright side, telephonic support was always there to guide me through tricky parts, and I could rely on automatic updates to keep the software current without much manual effort. In sum, it felt like a mixed bag: initial learning was a commitment, with some helpful but ongoing tweaks along the way, which required stamina and patience to master.

    Rupali RathoreUttar Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training ka timing thoda off tha

    Mujhe training aur onboarding process bilkul theek laga, especially jitne ghante main kaam karta hoon, usko achieve karne mein zyada dikkat nahi hui. Lekin haan, kabhi kabhi training sessions thode late chal jaate the, jiski wajah se mera usual work schedule thoda disturb ho jaata tha. Lekin overall, unka jo calling tools aur dialer hai, wo kaafi acha experience diya. Database feature bhi kaam ko organize karne mein madad karta hai, aur automatic updates bhi timely aate hain, jisse mujhe baar baar software ke naye version ke baare mein tension nahi leni padti. Sign up aur payment process bhi smooth tha, jo ki ek plus point hai. Support thoda slow hota hai sometimes, par priority assistance lene par acha response mila. Toh main samajhta hoon ki training process mere work hours ke hisaab se theek tha, bas timing mein thoda improvement laana chahiye.

    Samir KapadiaMaharashtra, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Things went wrong but handling left me wanting more clarity

    The training process started well but when I faced problems using the dialer and database features, support seemed unsure how to help efficiently. It felt like there wasn't a clear plan for addressing hiccups besides standard replies and directing me back to the manuals. I was hoping for quicker or more tailored help, especially since these issues blocked my workflow. The initial setup and training on software basics were okay, but when errors crept in, I didn’t get clear fixes fast. The invoicing and payment steps worked fine, at least. Overall, I felt the system could improve how it supports users encountering difficulties to reduce frustration during onboarding.

    Madhuri GokhaleKarnataka, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Easy to find stuff, but missing some key bits

    Starting the onboarding felt a bit daunting at first, but I really appreciated how easy it was to find the training resources I needed. The dashboard had everything laid out pretty clearly, and the videos and text guides were right where I expected them to be. It didn’t feel like I was fumbling around trying to guess what to do next. I did end up jumping back and forth a bit, trying to understand the workflow, but found myself returning to the section on how to use the calling dialer, since that’s where I spent most of my time. Honestly, the training was great for the basics, but I did notice some things were missing — like more examples of how the database feature can be customized for different projects. If there had been interactive checklists or something to confirm I was on the right path, that would’ve helped a lot. Still, compared to other software I’ve used, WFHI’s training made everything feel approachable without rushing me. I just wish there was a bit more depth on certain tools so I could get fully comfortable faster.

    Simran BhaveKerala, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Labels were often confusing but overall good

    The training was largely beneficial, but some wording and labels could have been clearer. It's frustrating when you think you understand something, but then it turns out different. Still, the overall quality of training was good and helped me grasp many aspects.

    Anita BhandariOdisha, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training achha tha par personalised follow-up thoda miss hua

    Maine WFHI ki training aur onboarding process shuru ki thi, aur overall experience positive raha. Pehle session mein mujhe software ke basic features samajh aaye, jaise database management aur dialer use karna. Log bhi pretty responsive the, jo mujhe doubts clear karne mein madad kar rahe the. Next steps mein, training materials ko continue karte samay, mujhe laga ek personalised follow-up thoda kam tha jo meri progress ko check kare. Automatic updates ne training ke content ko enhance kiya, par mujhe laga ki kabhi kabhi thoda aur interactive session chahiye tha jahan mujhe actively involve kiya jata. Sign-up ka process smooth tha aur invoicing bhi timely mili, jo mera experience better banata. Calling tools ke use mein bhi practice hui, lekin overall mujhe lagta hai agar regularly ek dedicated resource mujhe guide karta toh main thoda faster seekh paati. Toh main samajhti hoon ki training achhi thi, par ek chhoti engagement ki kami mehsoos hui jo pura hone par experience aur behter ban sakti thi.

    Rashmi SinghTamil Nadu, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    training karna easy tha daily kaam ke hisaab se

    Software aur training mein jo sabse achhi baat lagi wo yeh ki daily basis pe zyada dikkat nahi aayi. Initial sign-up se lekar dialer use karne tak, jitni training mili thi uske baad har roz ka workflow kaafi smooth tha. Automatic updates actual mein bina kisi rukawat ke ho rahe the jo important tha mera liye. Database feature ko istemal karna bhi daily routine ka part ho gaya tha bina kisi extra effort ke. Haan, shuru mein thoda confusing tha setup lekin wo training complete hone ke baad sab clear ho gaya. Telephonic support kabhi kabhi slow tha response, par fir bhi kam se kam expected support milta tha. Overall, training aur process daily use ke hisaab se theek tha aur zyada struggle nahi karna pada mujhe.

    Amrita KadamMizoram, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training experience not satisfactory

    The onboarding and training seemed to drag on longer than necessary. A lot of repetition in explaining basic features could have been avoided with better documentation. While I appreciated that the trainers were thorough, waiting for responses during the demos felt excessive at times. Setting up the database and integrating it with the calling tools was not as smooth as I hoped due to delays in receiving updated instructions. Even the automatic updates sometimes required manual intervention, which somewhat frustrated me. On a positive note, the onboarding flow structure overall was logical, but the sluggish pace reduced its effectiveness. Given this, I’m not convinced the training is sufficiently efficient or user-friendly. If improvements were made to reduce downtime and unnecessary repetition, it might be more worthwhile. For now, I find the entire training process below my expectations and would advise caution for those seeking a quick start.

    Kartik ChitaleArunachal Pradesh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training and onboarding were responsive and effective

    From the first moment I started with WFHI’s training and onboarding services, I found the team to be very responsive. Whenever I had a question regarding the workflow software or how to navigate the database features, they provided timely and clear answers. The training materials were practical, focusing on what actually works when running remote workflows, which helped me adapt quickly. The onboarding flow was structured logically, introducing essential tools like the calling dialer and the telephonic support options at appropriate stages. I especially appreciated how updates to the software were automatic — that meant I didn’t have to spend time managing that side of things. Signing up was a smooth process, with straightforward invoicing and payment steps that reduced confusion. Because the people behind the training were so attentive and approachable, I felt confident using the software soon after starting. I can say plainly that the support and onboarding did their job well and set me up to use the system effectively without unnecessary delays or frustration.

    Prasad BhonsleAssam, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Straightforward verdict: mostly one-off setup

    The training and onboarding process seemed designed to be largely a one-off setup experience rather than continuous interaction. Setting up the calling tools, dialing system, and database was intensive initially, requiring focused attention to complete each step properly. The onboarding flow guided me through this well enough that it mostly did the job without additional ongoing support for routine use. While the automatic updates occasionally brought minor adjustments that I had to adapt to, the core setup felt like something you do once and then rely upon for the long term. There was some additional training available, but it was less central to day-to-day usage. Overall, this was a positive experience because it enabled me to get started and function independently fairly quickly, even if I kept in mind that occasional support might be useful if more complex problems arose.

    Vidya BhagatBihar, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.