Easy to find stuff, but missing some key bits
Starting the onboarding felt a bit daunting at first, but I really appreciated how easy it was to find the training resources I needed. The dashboard had everything laid out pretty clearly, and the videos and text guides were right where I expected them to be. It didn’t feel like I was fumbling around trying to guess what to do next. I did end up jumping back and forth a bit, trying to understand the workflow, but found myself returning to the section on how to use the calling dialer, since that’s where I spent most of my time. Honestly, the training was great for the basics, but I did notice some things were missing — like more examples of how the database feature can be customized for different projects. If there had been interactive checklists or something to confirm I was on the right path, that would’ve helped a lot. Still, compared to other software I’ve used, WFHI’s training made everything feel approachable without rushing me. I just wish there was a bit more depth on certain tools so I could get fully comfortable faster.