Training experience not satisfactory
The onboarding and training seemed to drag on longer than necessary. A lot of repetition in explaining basic features could have been avoided with better documentation. While I appreciated that the trainers were thorough, waiting for responses during the demos felt excessive at times. Setting up the database and integrating it with the calling tools was not as smooth as I hoped due to delays in receiving updated instructions. Even the automatic updates sometimes required manual intervention, which somewhat frustrated me. On a positive note, the onboarding flow structure overall was logical, but the sluggish pace reduced its effectiveness. Given this, I’m not convinced the training is sufficiently efficient or user-friendly. If improvements were made to reduce downtime and unnecessary repetition, it might be more worthwhile. For now, I find the entire training process below my expectations and would advise caution for those seeking a quick start.