Customer hoon, but training thodi tricky rahi
Training aur onboarding ke dino mein mujhe mixed feelings rahi. Pehle din sab kuch theek laga, dashboard easy tha aur initial steps smooth the. Lekin jab daily chalana shuru kiya, tabhi dikkat aayi. Software kabhi hang karta tha ya kuch features expected tarike se respond nahi karte thay. Main roz database update karne ki aadat banane ki koshish kar rahi thi, par buggy lagta tha jab automatic updates ke baad menus change ho gaye. Calling tools bhi kabhi call lagate waqt disconnect ho jate the, jis se frustration badhti thi. Training videos helpful thi, par unmein bhi kabhi outdated info thi, jiska impact roz ke kaam par padta tha. Support team se baat karna thoda slow process tha, kabhi hold mein zyada samay lag gaya. Jo invoice aur payment ka process hai, woh thoda easy tha, isme zyada problem nahi aayi. Seedha kahu toh, training aur daily use mein consistency nahi thi, jise main apne doston ko suggest karne mein hesitate karungi.