Clear Training, Missing a Bit More Practical Examples
The training and onboarding were well structured, with clear explanations about how to use the calling tools and the database efficiently. I appreciated the step-by-step guidance and how the automatic updates kept the software current without me needing to intervene. However, although the training explained features in detail, I felt it could be improved by including more practical use cases or examples that show how to handle specific remote workflow challenges. The invoicing and payment steps were straightforward and fit well within the onboarding, so I wasn’t distracted by administrative glitches. Telephonic support was helpful, though occasionally the answers felt a bit general rather than tailored to my exact scenario. Still, overall, the clarity in training was a big plus, and if a few more real-world examples were included, it would elevate the experience to perfect.