Clear and effective, better than I expected
I was ready to feel somewhat overwhelmed with all the technical details of this training and onboarding process, considering my previous experiences with similar software. However, this process turned out to be quite clear and well-structured. The explanations provided were thorough without being too technical, which is exactly what I had hoped for. One aspect that stood out was how the calling tools were introduced step by step, rather than all at once, making it easier to absorb the information. I did notice though that some features in the database section were not as intuitively explained as I would have liked, which caused a little confusion. Still, this was minor compared to the overall positive feeling. The telephonic support was readily available and supportive whenever I had questions, making the whole experience less daunting than I expected. Overall, the training felt very professionally handled and practical for everyday use.