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4.0out of 5

4 out of 5

Based on all 3,85,128 published WFHI Reviews.

2,88,954 of 3,85,128 reviews include a verification label.

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WFHI Reviews

78,933 matching

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  • 1 out of 51 of 5Verified purchaseSoftware and access

    Lagta hai pura process frustrating tha, expectations ke mukable

    Maine socha tha ki software use karna seamless hoga aur support team mera kaam asaani se samjhegi, par aisa nahi hua. Sign-up ke baad bhi mujhe kai baar call karni padi tak support se baat karne ke liye, kyunki system response der se aata tha. Dialer kabhi kabhi hang karta tha, toh calls waste ho jati thi, jo kaafi disappointing tha. Support wale theek-thak polite the, par wo zyada helpful nahi lagte the jab complex issues aate the. Automatic updates ne kabhi-kabhi naye bugs introduce kiye, jo timing wise inconvenient lage. Billing aur payment process thoda confusing tha aur mujhe baar-baar clarify karna pada. Overall pura experience thoda frustrating raha, jahan mujhe lagta hai cheezein smoothly chalni chahiye thi, par chal nahi paayi. Shayad ye mera personal issue ho, par mujhe lagta hai aur behtar bana sakte hain.

    Vidya ChandraDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSoftware and access

    Not ideal if you work irregular or very late hours

    The software access and support from WFHI don’t quite fit well if your working hours are outside the usual business day. I work late nights, and I found the telephonic support unavailable during those hours, which made it frustrating when I needed help. The dialer and calling tools function normally, but the support alignment is off if your schedule doesn’t overlap with their support hours. For regular office time workers, it might be fine, but if you rely on odd shift timings or late evening work, you’ll likely face difficulties getting timely assistance. Some automatic updates felt disruptive when I was actively working late as well. It wouldn’t suit me as it stands.

    Adnan KharadeChhattisgarh, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSoftware and access

    managed to use it but took too much figuring out

    The software itself seems promising but I found that I had to spend quite a lot of time working out how to access and utilize the various features effectively. The training was okay, but it didn’t cover enough to prevent me from stumbling when I tried to navigate the database and calling tools. Automatic updates showed up without much warning, which sometimes interrupted my workflow unexpectedly. Signing up went without issue, and invoicing was clear, but the main challenge was having to independently troubleshoot many aspects. Telephonic support was not always available immediately, so waiting in queue added to the frustration. I did eventually get to a point where I could use the dialer tool reliably and understood the core functions, but this required patience and extra effort on my part. So while it’s usable after some time, I would say a more guided introduction would improve the overall access experience significantly.

    Dinesh TrivediPunjab, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSoftware and access

    Shuruaat karne mein bahut time aur mehnat lagani padi

    Mujhe laga tha ki sign-up karte hi sab kuch smoothly chalu ho jayega, par shuruaat mein kaafi takleef jhelni padi. Software ka onboarding flow mujhe complicated laga, training instructions bahut zyada technical the, jinhen samajhne mein waqt aur mehnat lag gayi. Dialer tools set up karte waqt kai baar errors aaye, aur database feature use karna mera struggle bana raha. Expected tha ki automatic updates ho jayenge bina kisi rukawat ke, lekin kabhi-kabhi updates ne software slow kar diya tha, jis se frustration badh gayi. Support team se contact karne mein bhi waqt lagta tha; jab mai unhe call karti thi toh lagta tha ki wo mere sawalon ko dhyaan se nahi sun rahe hain. Invoicing aur payment process comparatively theek lag raha tha, par overall shuruaat mein itna effort lagana mujhe pasand nahi aaya. Mujhe lagta hai ki thoda aur user-friendly interface aur support system ke saath onboarding fast hoti toh zyada acha hota.

    Radhika Akhil BhatPunjab, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified purchaseSoftware and access

    Took way too long to get in and use

    I have explained this before, but it took unusually long to gain proper access to the software. The hours they expect you to work don’t really fit with the setup here. I found that many features were locked during the times when I was available, which was frustrating. Although the software itself is quite comprehensive, the way access privileges were managed felt mismatched with my actual working hours. The onboarding process added to this delay, and I had to wait long periods before being able to use the dialer and database features effectively. The software updates did not always align with my schedule, which occasionally disrupted my workflow. Despite the training sessions that were offered, I felt they didn't fully prepare me to manage these awkward timing issues. Overall, the software is fine as a tool, but the timing and access restrictions caused frustration and made it hard to use consistently. This is something they really need to improve for people like me who have less standard work hours and need more flexible access.

    Maitri SharmaTamil Nadu, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseSoftware and access

    Socha tha phir se karungi, par thoda sochna padega

    Maine socha tha ki main WFHI ka software apne kaam ke hisaab se use karungi, aur unke working hours ke liye yeh sahi hoga. Jo dialer aur call management tool hai, woh theek tha, magar kabhi kabhi mera kaam kisi different time zone mein hota, toh software ki timing itni efficiently fit nahi ho paayi. Database feature mujhe samajhne mein thoda waqt laga, aur manual adjustments ki zarurat padti thi. Training sessions se kaafi madad mili thi, lekin automatic updates se kuch naye challenges aaye, jisko samajhne mein time gaya. Support team se interaction warm tha, lekin kabhi kabhi response slow tha. Payment aur sign-up process clear tha aur smoothly complete hua. Overall, experience mixed raha, isliye main nahi kahungi ki main bilkul repeat karungi bina soche samjhe, par agar conditions sahi rahe toh consider kar sakti hoon.

    Indira SenLadakh, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified customerSoftware and access

    Starting up took a bit longer

    Mujhe software chalu karne mein thoda der laga. Setup process ke kuch hisse confusing the, jaise ki kuch features ka location. Lekin mujhe lagta hai ki main fir bhi dobara yeh karunga, kyunki overall software achha hai.

    Vikas MehtaPuducherry, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseSoftware and access

    Yeh system mera kaam bilkul nahi banaya

    Main definitely nahi kahungi ke software mera kaam aasaan bana. Jab main pehli baar dialer ki settings samajhne ki koshish karti thi, toh mujhe bohot confusion hui. Automatic updates bhi kuch zyada helpful nahi rahe, kyunki unhone kabhi kabhi settings ko change kar diya bina kisi notification ke. Support ko call kiya toh wo moment jab unhone bole ki "Aapko isolated setup ek baar phir se karna hoga", main samajh nahi paayi ki ye kaunsi remedy hai. Itna vague guide mila ki main phir se manually setting dubara karte karte thak gayi thi. Payment aur invoicing process ke baare mein toh baat hi mat karoon, invoice clear nahi tha aur tab tak confuse kiya ki kya mein payment kar rahi hoon ya nahi. Mera setup pura week thik se nahi chala aur main har roz sochti thi ki kya next time bhi kisi ki madad leni padegi ya main apne aap kar paungi. Honestly, mujhe lagta hai yeh system mere liye suitable hi nahi hai aur agar main agli baar fir try karti hoon toh support ke bina kaam hona mushkil hai. Bahut tedious experience tha jo mujhe frustrate kar gaya.

    Shreya MehraRajasthan, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified customerSoftware and access

    Surprised by the minor bugs

    Mujhe laga ke software flawless hoga, lekin kuch minor bugs aaye. Jo maine expect kiya tha, vo nahi hua. Lekin jab chal raha tha, tab accha experience tha.

    Meera ChatterjeeMadhya Pradesh, IndiaExperience: Published:
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  • 4 out of 54 of 5Unverified experienceSoftware and access

    Final outcome acha raha, bas setup thoda self-exploration maanga

    Hey yaar, mujhe bataun toh initial setup mein main kaafi cheezein khud hi figure out kar rahi thi. Training toh help karti hai, par software mein kuch features waise the jo documentation mein clear nahi the, toh apni taraf se explore karna pada. Lekin results achhe mile, dialer aur database tools toh badiya chal rahe hain ab. Kuch cheezein samajh aane mein time lagti thi, matlab kabhi-kabhi thoda trial and error karna padta tha. Par jab tak main apne hisaab se functions set kar li, tab tak kaafi smooth kaam hua. Overall main khush hoon ki mujhe software use karne mein ek good control mila aur training bhi supportive rahi.

    Roshni MankadPuducherry, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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