managed to use it but took too much figuring out
The software itself seems promising but I found that I had to spend quite a lot of time working out how to access and utilize the various features effectively. The training was okay, but it didn’t cover enough to prevent me from stumbling when I tried to navigate the database and calling tools. Automatic updates showed up without much warning, which sometimes interrupted my workflow unexpectedly. Signing up went without issue, and invoicing was clear, but the main challenge was having to independently troubleshoot many aspects. Telephonic support was not always available immediately, so waiting in queue added to the frustration. I did eventually get to a point where I could use the dialer tool reliably and understood the core functions, but this required patience and extra effort on my part. So while it’s usable after some time, I would say a more guided introduction would improve the overall access experience significantly.