Not ideal if you work irregular or very late hours
The software access and support from WFHI don’t quite fit well if your working hours are outside the usual business day. I work late nights, and I found the telephonic support unavailable during those hours, which made it frustrating when I needed help. The dialer and calling tools function normally, but the support alignment is off if your schedule doesn’t overlap with their support hours. For regular office time workers, it might be fine, but if you rely on odd shift timings or late evening work, you’ll likely face difficulties getting timely assistance. Some automatic updates felt disruptive when I was actively working late as well. It wouldn’t suit me as it stands.