Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,352 published WFHI Reviews.

2,92,030 of 3,89,352 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,295 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Onboarding didn’t match my expectations exactly

    I had hoped the training and onboarding experience would be more comprehensive than what I actually encountered with WFHI. While the initial sign-up process and invoicing went smoothly and the software felt promising, the training modules were more basic than I anticipated and left some gaps in understanding how to best use the database and calling tools. The automatic updates didn’t cause issues but also didn’t come with enough explanation about new features, which I found surprising. I will say the telephonic support was polite and tried to assist, though some calls required multiple follow-ups. Overall, the outcome was not fully aligned with my expectations, as I wished for more detailed, step-by-step guidance to get set up quickly. Nevertheless, I see potential in the platform, but customers should be prepared to invest some time in self-learning as well as the official training.

    Afreen Reema ParekhArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    poora process thoda slow aur thoda fast lag raha tha

    Training ka ek part yaad hai ki jab dialer setup kar rahe the, toh kaafi waqt laga aur thoda frustrating bhi tha kyunki baar baar wait karna pada updates ke liye. Par baaki onboarding me koi specific lambi rukawat ya repeating steps nahi the, jo ki acha laga. Support team thodi der me response karti thi—kabhi thoda time lag jata tha, par usually needed cheeze clear ho jati thi. Jo database feature tha, usko samajhne me thoda time gaya, par overall woh ekdum confusing nahi tha. Payment aur sign-up process straight tha, koi bada issue nahi hua. Software use karte karte feel hua ki sab kuch thoda aise hi chalta rehega, kabhi slow kabhi fast, lekin koi major hiccup nahi mila. Poora experience ek mix tha jisme kuch bhaut acha tha aur kuch thoda sochne par majboor karne wala. Isliye main isko ek average experience bolunga jo shayad har kisi pe alag tareh se impact karega.

    Naveen PatelOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    wo moment jab software ka flow samajh aaya, tab thi clarity

    Mujhe training start karte waqt thoda confusion tha ki database feature kaise best use karu. Lekin jab ek particular session mein practical demo mila call dialer ka, tab sab kuch click kar gaya. Matlab us moment mujhe samajh aaya ki real workflow mein ye tools kaise fit hote hain. Baki modules to theek tha, bas wo ek moment important tha jo clarity laaya. Uske baad mujhe lagne laga ki main bhi is software ke saath kaam comfortably kar sakti hoon. Sign-up aur invoicing process bhi straightforward tha jo mere liye achha surprise tha. Overall, training ne acchi jagah se start liya and that moment really helped me progress.

    Uma WaliaGoa, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Unexpectedly long waits tested my patience

    I was surprised by the amount of repetition involved during the training and onboarding. While the content was generally clear and the support was polite, I found myself repeating certain steps multiple times before being able to move forward. For instance, the setup of the database required several attempts because the instructions assumed some prior knowledge I lacked. I also noticed that during the dialer training, I had to wait on the support line for extended periods before receiving help. While I understand that complex features might require patience, the balance felt off, with too much waiting relative to actual progress. On the plus side, the sign-up and invoicing process was straightforward and didn’t add to the delays. Despite the repetition and pauses, I did pick up useful information eventually, but I was left a bit frustrated by how long it took. I hadn’t expected this slower pace, and it affected how smoothly I could integrate the tools into my daily workflow.

    Maitri UpadhyaySikkim, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Responsive Support Was The Key

    I’ve been through a lot of software training sessions lately and honestly, the most important aspect for me is how quickly they respond to your queries. With WFHI, what really stood out was the telephonic support. Whenever I had a question or got stuck on some feature, I could just pick up the phone and get a solid answer or step-by-step guidance. It cut through the usual back-and-forth email chains and complicated forums that I’ve experienced elsewhere. The onboarding sessions were clear enough but having that human contact to clarify things on the spot made all the difference. I can see why people praise that part specifically. It saved me time and headaches, so I felt like I could really trust the process. The software itself was good, but this responsive help made it worth the effort to learn and keep using it.

    Madhav LalAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    easy and chill orientation but you gotta stay focused

    I’ve gone through a bunch of onboarding programs before but this one felt surprisingly straightforward. The training was split nicely into bits that felt digestible, not overwhelming like some other setups I’ve seen. I mean, yeah, you have to pay attention because some of the software features require a bit of getting used to, but the pace was good enough to not make you feel rushed or bored. The dialer and database tools felt more integrated than I’d experienced previously, making workflow feel smoother. Importantly, the initial sign-up and payment process didn't throw up any weird surprises, which always helps when you’re already trying to focus on learning. Honestly, it felt like the team behind it knew what they were doing, so the effort it took wasn’t too bad at all. I appreciated how updates happened automatically without my intervention, meaning I could concentrate on using the features rather than maintaining them.

    Paras PanickerChandigarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training mein jyada self learning karna pada; dobara toh nahi

    Main training aur onboarding process samajhne ke liye thoda time investment kar raha tha, lekin mujhe laga ki kaafi cheezein mujhe khud se samajhni padi. Training modules formal toh the, par woh expected jaisa structured nahi lage. Bahut saari information thodi fragmented thi, isliye mujhe kabhi kabhi software ke calling tools aur dialer ke features ko explore karna padha bina kisi clear guidance ke. Database feature ke use case par bhi zyada detailed training nahi thi, toh main apne tareeke se sab kuch set up kar raha tha. Onboarding ka flow thoda confusing tha, especially jab mein apna payment aur invoicing ka step complete kar raha tha toh thoda delay hua clarification ke bina. Support se help lene ki koshish ki, lekin kabhi kabhi response slow tha. Agar mujhe abhi firse yeh karna pade, toh main shayad itni self-help ke sath nahi karna chahunga. Mera anubhav rahega ki basic training toh achhi thi, par jab actual use karne ki baat aati hai, toh kaafi cheezein mujhe khud se seekhni padti hain. Main waapas is product ke liye onboarding nahi karunga bina aur support ke.

    Ajay UnnikrishnanOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Effort tak chalo toh helpful hai

    Training aur onboarding mein mujhe thoda effort lag gaya, but overall kaafi acha raha. Shuru mein kuch samajhne mein time gaya, kyunki maine pehle kisi aur tool ka use kiya tha jo thoda different tha. Lekin jab maine video tutorials dekhe toh kaafi clarity mili. Dhyan se karne par kaafi madad mila, bas kuch modules aur zyada detail mein hone chahiye the.

    Ananya RaoAssam, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Ek cheez achi thi

    Mujhe training aur onboarding process thoda frustrating laga. Starting mein kuch mujhse misunderstandings hui. Jaise ki jab maine apne first step par jaane ki koshish ki, toh kuch technical issues aaye aur main kaafi der tak ruk gaya. Lekin ek cheez mujhe acchi lagi, voh tha unka customer support team. Jab maine unhe bulaya, toh unhone kaafi jaldi respond kiya aur mere problem ko handle kiya. Waisa toh training videos theek the, par kuch jagah par clarity ki kami thi. Vaise bhi, onboarding ki flow kahin-kahin confusing thi, kyunki kuch steps itne clear nahin the. Agar maine kuch aur extra guidance hota, toh shayad zyada acha hota. Yani poore training ke dhamake ke beech, jab unhone meri madad ki toh mein thoda relief feel kar raha tha. So overall, training ka system thoda disappointing tha, lekin customer support ki wajah se maine kuch behtar experience kiya. Par phir bhi, woh sirf ek aspect tha, toh mujhe kam samjh aaya.

    Nivedita GanguliArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    training start accha hua but process thoda slow raha

    Payment aur software sign-up mein koi dikkat nahi aayi, training start karte waqt sab kuch clearly explained tha. Par onboarding mein thoda zyada time laga mujhe samajhne mein, aur kabhi kabhi mujhe laga ki process unnecessarily late ho raha hai. Ye delays thodi irritate karti thi because mujhe jaldi se software use karna tha. Training ka content useful tha, par agar training sessions thode concise aur pointed hote toh shayad jaldi chale jate. Mujhe lagta hai ki onboarding thoda quick hona chahiye taaki time bachaya ja sake aur motivation bana rahe. Overall, accha experience tha but thodi improvements honi chahiye timing mein.

    Sunanda BhallaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy