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WFHI review

Ek cheez achi thi

2 out of 52 of 5Verified customerTraining and onboarding

Ek cheez achi thi

Mujhe training aur onboarding process thoda frustrating laga. Starting mein kuch mujhse misunderstandings hui. Jaise ki jab maine apne first step par jaane ki koshish ki, toh kuch technical issues aaye aur main kaafi der tak ruk gaya. Lekin ek cheez mujhe acchi lagi, voh tha unka customer support team. Jab maine unhe bulaya, toh unhone kaafi jaldi respond kiya aur mere problem ko handle kiya. Waisa toh training videos theek the, par kuch jagah par clarity ki kami thi. Vaise bhi, onboarding ki flow kahin-kahin confusing thi, kyunki kuch steps itne clear nahin the. Agar maine kuch aur extra guidance hota, toh shayad zyada acha hota. Yani poore training ke dhamake ke beech, jab unhone meri madad ki toh mein thoda relief feel kar raha tha. So overall, training ka system thoda disappointing tha, lekin customer support ki wajah se maine kuch behtar experience kiya. Par phir bhi, woh sirf ek aspect tha, toh mujhe kam samjh aaya.

Nivedita GanguliArunachal Pradesh, IndiaExperience: Published:
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