Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,89,157 published WFHI Reviews.

2,91,895 of 3,89,157 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,947 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    I’d likely do it again, but probably ask for help earlier

    Going through the WFHI sales and onboarding was pretty smooth overall, though I wasn’t entirely sure I’d have a straightforward time with everything. The sign-up, invoicing, and payment parts were clear and professional, which made the initial steps less stressful than I expected. Even though the training was detailed, I found myself needing additional help during setup, and I suspect that will remain true if I use their service again. I think next time, I’d reach out to support sooner during onboarding to minimize confusion. The sales and pre-purchase communications were polite and informative but didn't dive very deep into complex questions, which left me to discover some details on my own. Still, I’m happy with the experience and would do it again if the need arises, even if that means spending more time learning the ropes upfront.

    Imran BasuPunjab, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Expected a bit more based on past tools but it’s a mix

    Having used other remote workflow software before, I came with high hopes for this one. The sign-up and initial walkthrough were fairly standard, quite straightforward compared to my previous experiences. However, once I started regular work with the dialer and database features, some functions worked well, like automatic updates and invoicing which were consistently accurate and painless. On the flip side, the calling tools were sometimes laggy, and I faced occasional glitches when syncing data, which I've rarely dealt with before. Telephonic support was accessible but didn’t completely resolve my doubts, leaving me partly uncertain. Compared to what I expected based on earlier software, this package felt somewhat uneven—strong in basics but needing refinement in live interaction features. All considered, it’s a usable system but not quite a leap forward over what I’d tried earlier, leaving me to weigh both strengths and weaknesses carefully.

    Narendra AwasthiPunjab, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Sabse zyada dikkat wording and labels mein hi thi

    Sales process ke dauran mujhe laga ki software ke labels aur wording kuch inconsistent hain. Pehle jab sign-up ka process shuru kiya toh jo options diye the unme mein thoda confuse ho gayi ki kaun sa package mera kaam ke liye best rahega. Payment process mein bhi ek bar mujhe samajh nahi aaya ki invoice kab generate hoga aur kya option dena hai subscription continue karne ke liye. Database function ke labels user-friendly nahi lag rahe the, jisse initial setup thoda tedious ho gaya. Training session mein bhi terminology ko zyada simplify nahi kiya gaya tha, jisse ghabrahat hui. Calling tools ke dialer ke buttons par bhi labels clear nahi the, is wajah se galti se koi action perform ho jata ya cancel karna padta tha. Support team ne help ki, par unki batane ka tareeka bhi thoda technical tha. Finally ek cheez jo yaad rahegi woh yeh ki agar software interface ko thoda zyada intuitive bana diya jaye wording aur labels pe tawajjo dekar toh kaafi madad milegi clients ko.

    Ritika KumarLakshadweep, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    I found using this product quite different from my previous experiences. Signing up was fine and the

    I found using this product quite different from my previous experiences. Signing up was fine and the invoicing straightforward, but setting up the system was more complex than I initially expected. The training was decent, yet the software itself wasn't as intuitive for me compared to what I had used before. Using the database and the dialer needed more learning and frequent referencing of the guides. What surprised me most was how much training still felt needed even after onboarding, which added an ongoing commitment I hadn’t fully anticipated. Telephonic support was helpful but not always immediately available, which sometimes slowed progress. Additionally, automatic updates, while meant to improve the platform, occasionally changed layouts which required extra effort to adjust. Compared to my previous software, this one needed more patience and time investment. Despite that, I do think the product has good potential if someone is willing to put in the work to understand it fully. Overall, it took effort and persistence but delivered usable features once I settled in with the system.

    Ritika BhandariLakshadweep, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Worked well but had some issues

    The software handled my initial setup relatively well, and the sign-up and payment processes were clear and straightforward. However, during daily use, I encountered occasional problems with the dialer feature not connecting properly. The training offered covered most important aspects, but some parts felt repetitive, which was a bit frustrating. On the positive side, the database management worked consistently and integrated well with my workflow. Support was helpful when contacted, although sometimes response times were longer than expected. The automatic updates kept the system up to date, but occasionally introduced small bugs that needed to be managed. Overall, despite some issues, the software did its job and helped organize my remote working tasks efficiently. It’s a usable tool, but not without faults.

    Anushka GanguliAndhra Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Dialer had some glitches, but sign-up was smooth

    When I compared the WFHI software to what I’ve used previously, I found the dialer feature somewhat problematic. It often lagged and interrupted calls, which was frustrating during busy days. That said, the sign-up and invoicing process was straightforward enough, and I appreciated the clarity in payment options. However, the overall software experience felt less polished than the competitor’s. The automatic updates sometimes disrupted my workflow without warning, which was annoying. While the database feature seemed promising on paper, it didn’t integrate as well with my existing systems as I hoped, making it a bit clunky to use. On the plus side, the training explained the basics adequately, though I often had to figure out a lot on my own. Considering these points, I’m rating it two stars because the software needs more refinement to meet the standards set by other tools I’ve tried.

    Advait Saumya ManeMaharashtra, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Dealing with sales and pre-purchase stages felt like a loop sometimes because I kept having to expla

    Dealing with sales and pre-purchase stages felt like a loop sometimes because I kept having to explain my working hours repeatedly to the staff. I had hoped the setup would quickly match the actual productivity hours I intended to work, but there was a slow back and forth in finalizing those details. The onboarding and training aligned better once I was fully in the system but the front part, including dialing features and database setup, took more time and explanations than expected. Overall, the whole experience just felt like a long conversation I had to have multiple times before it settled.

    Deepak Bimal DesaiMaharashtra, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Start hone mein jo yeh unexpected delay tha, woh surprise kiya

    Maine socha tha ki jaise hi sign-up karoongi, software aur training jaldi se shuru ho jayenge. Lekin reality mein start hone mein thoda zyada time lag gaya, especially onboarding process mein. Jo training modules hain, woh thode complicated lage shuru mein, toh mujhe laga ki shaayad main sewa shayad samajh nahi paungi. Lekin jab maine calling tools aur database feature ko explore kiya, toh surprisingly kaafi acha laga ki kitni achhi tarah integrate hain sab. Sign-up aur payment process mein bhi clarity thi, par invoice aane mein thoda late hua, jo thoda dikkat di. Automatic updates ke baad bhi software stable raha, jo acha laga. Overall toh start late tha, par jab software fully chal pada toh kaafi smooth feel hua. Bas yeh surprise tha ki start hone mein itna patience chahiye hota, par shayad mujhe usmein thoda aur thoda samajhdaari dikhani chahiye thi.

    Rekha Neeta DevanArunachal Pradesh, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Clear labeling suits experienced users best

    While navigating the pre-purchase phase of WFHI’s offering, I found the wording and labels on their platform to be generally clear but occasionally somewhat jargon-heavy. The technical terms used in the sales material accurately matched the software’s functionality, which I appreciated for setting correct expectations. However, I suspect that those new to remote workflow tools might find some terms a little daunting, potentially requiring additional explanation. The sign-up and payment process was straightforward, and invoices detailed enough for my accounting needs. The onboarding flow, while helpful, assumed a degree of prior familiarity that might not suit everyone. Given all this, I would say WFHI’s software and training are best suited for users who are somewhat comfortable with digital workflow systems and are ready to engage patiently with the learning curve presented by precise software labels. Those seeking a more guided introduction might want to be prepared for a steeper learning slope. Overall, the choice of language demonstrated professionalism, but with room to be more accessible.

    Arnav Gowri WadekarAndaman and Nicobar Islands, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Pehle ke tools ke comparison mein thoda better system samajh mein aaya

    Maine pehle bhi kuch remote workflow software use kiya tha, jiski wajah se mujhe WFHI ke sales aur onboarding process ka andaza tha. Pehle wale tools ka setup zyada complicated tha aur unke dialer aur database mein thoda mismatch lagta tha mera kaam ke saath. Lekin yahan jab maine sign-up aur invoicing complete kiya, toh mujhe laga ki process zyada logical tha. Training ke steps thode fast the, par itna bhi overwhelm nahi karte. Jo cheezein mujhe sabse zyada pasand aayi wo support ka call-based help tha jo mujhe pehle software mein achieve nahi hua tha. Kabhi kabhi automatic updates mein features utne refined nahi lagte, jiska thoda impact workflow pe padta hai, yeh ek dikkat thi. Lekin overall, pura system mujhe zyada samajh mein aaya aur comparatively zyada reliable laga. Dialer aur database ko integrate karna pehle se zyada smooth laga. Training session ka pace mujhe suit kiya, par shayad beginner ke liye thoda zyada quick tha. Lekin phir bhi, jo comparison main kar rahi hoon, yeh product kaafi promising laga mujhe.

    Seema KakkarTelangana, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.