Dialer had some glitches, but sign-up was smooth
When I compared the WFHI software to what I’ve used previously, I found the dialer feature somewhat problematic. It often lagged and interrupted calls, which was frustrating during busy days. That said, the sign-up and invoicing process was straightforward enough, and I appreciated the clarity in payment options. However, the overall software experience felt less polished than the competitor’s. The automatic updates sometimes disrupted my workflow without warning, which was annoying. While the database feature seemed promising on paper, it didn’t integrate as well with my existing systems as I hoped, making it a bit clunky to use. On the plus side, the training explained the basics adequately, though I often had to figure out a lot on my own. Considering these points, I’m rating it two stars because the software needs more refinement to meet the standards set by other tools I’ve tried.