I found using this product quite different from my previous experiences. Signing up was fine and the
I found using this product quite different from my previous experiences. Signing up was fine and the invoicing straightforward, but setting up the system was more complex than I initially expected. The training was decent, yet the software itself wasn't as intuitive for me compared to what I had used before. Using the database and the dialer needed more learning and frequent referencing of the guides. What surprised me most was how much training still felt needed even after onboarding, which added an ongoing commitment I hadn’t fully anticipated. Telephonic support was helpful but not always immediately available, which sometimes slowed progress. Additionally, automatic updates, while meant to improve the platform, occasionally changed layouts which required extra effort to adjust. Compared to my previous software, this one needed more patience and time investment. Despite that, I do think the product has good potential if someone is willing to put in the work to understand it fully. Overall, it took effort and persistence but delivered usable features once I settled in with the system.