Missing some clearer info but felt mostly confident
Throughout the sales and pre-purchase process, I received decent information but found myself wanting more clarity on certain features until quite late in the onboarding. I appreciated the patient explanations, but some technical details about the calling tools and the database feature were a bit vague at first, which made me hesitate. On the other hand, the sign-up and invoicing steps were clear and straightforward, which helped boost my confidence. The automatic updates and access to telephonic support also gave me some reassurance about ongoing support. By the end, I felt fairly confident about using the software and training system, though a few more upfront details during sales would have increased that confidence even more. Overall, the experience was balanced—positive on ease of setup but with room for improvement in pre-purchase communication.