3 out of 53 of 5Unverified experienceSales and pre-purchase
Resolved payment hiccup, subscription active now
I had some issues during the sign-up where the payment did not go through as expected, which was a bit frustrating at first. However, after reaching out to their telephonic support, things were handled reasonably well. The representative was patient and managed to guide me through the manual verification process without creating any delays. On the downside, the initial website flow seemed a bit confusing, which initially made me unsure if my purchase was confirmed, but overall, the system eventually confirmed my subscription. So, despite some bumps, the outcome was that I was able to use the software as intended without extended downtime and a smooth invoicing experience.