The effort it took to figure out pre-purchase steps was tiring
Honestly, going through the sales and pre-purchase phase was a bit exhausting. I had to figure out many things on my own because the initial guidance wasn’t thorough enough. The training options and software features were scattered across different explanations instead of being laid out in a sensible order. It took a lot of back and forth between sign-up details, invoicing questions, and what exactly the software offered. While the support line was there, I didn’t find it easy to get clear answers quickly during these early stages. I expected a smoother flow but ended up doing quite a bit of guesswork. Don’t get me wrong, I see the value in the tools, but the upfront effort to even start using them was more than I hoped for. Hopefully, the process can be streamlined so others don’t have to put in this kind of work.