Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,860 published WFHI Reviews.

2,91,675 of 3,88,860 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,897 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Mujhe laga helpful hoga but thoda slow mila

    Maine WFHI software ke baare mein soch ke thoda excited thi kyunki main apni remote sales process ko better karna chahti thi. Sign-up process toh smooth tha, invoices clear the aur payment karne mein koi dikkat nahi aayi, which was nice. Training mein bhi achha flow tha, especially dialer use karna samajhna aasan tha. Lekin software ka database part thoda stuck lag raha tha, kabhi kabhi data load hone mein der lagti thi. Support team se baat karne par jaldi response mila lekin lagta tha ki vo processes thoda aur fast honi chahiye. Overall, mujhe lagta hai ki main next time bhi help mangungi, kyunki overall kaafi acha feel hua software use karke, bas database aur thoda responsive hona chahiye for ultimate ease. Ye chhoti si problem ignore kara jaa sakta hai, par fir bhi main ispe thoda dhyan dena chahungi.

    Sunanda JaiswalWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Sale ke time jo clarity mili, woh thodi surprise thi

    Pehle mujhe laga tha ki purchase karte waqt sab kuch bahut clearly batayenge, par jo training aur signup process tha, usme kuch cheezein unexpected thi. Sabse pehle to jo database feature hai, uske integration ke baare mein thoda zyada detail mein discussion hoti toh better hota. Lekin calling tools aur dialer ki workings achhi tarah explain hui, jisse use karni mein dikkat nahi hui. Automatic updates ke bare mein bhi clear information di gayi thi, jisse mujhe lagta hai ki future mein software ke naye versions ke saath link banaye rakhna easy hoga. Sign-up aur payment process expected se thoda zyada simple tha, jo acha laga. Lekin telephonic support ke waqt kabhi kabhi mujhe thoda wait karna padta tha, jo thoda irritating tha. Overall, jo clarity milti thi sales ke dauraan, usme thodi surprises thi par jo cheezein samajh mein aayi, unke wajah se main abhi bhi ye software use karti hoon aur recommend karungi.

    Sarita DeshpandeMizoram, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Frustrated by inconsistent daily experience

    I was really hoping for a streamlined process once I paid for the software and started using everything day to day. Unfortunately, the experience was not as smooth as promised. Most days, I’d find myself waiting for the software to update automatically, which sometimes took way longer than expected. One specific moment that stood out was during a crucial calling session where the dialer suddenly froze. That glitch caused me to miss multiple calls, leaving me very annoyed. Beyond that, the sign-up and invoicing process was fine initially, but when I tried to get help day after day, the responses became slower and less helpful. It gave off a feeling that once the purchase was done, the level of care dropped significantly. I don’t want to sound overly harsh, but this did affect my daily workflow repeatedly. On the plus side, the interface itself is quite clean and the database features are okay when they work properly. However, varying performance and slow telephonic support left me disappointed overall. I had expected consistent support and functioning tools after investing in this product, but that steady experience was missing, leading to frustration through most days.

    Prakash ShettyDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Purchase Ke Baad Support Ko Bar Bar Dhoondhna Pada

    Jo mujhe sabse pehle clear karna hai wo yeh ki mujhe lagta tha sign-up process aur pre-purchase information zyada simple aur straightforward hogi. Par jab main actual me software use karna shuru kiya to pata chala ki main baar baar help lene ki need mehsoos kar raha hoon. Labels aur instructions thode confusing the aur us wajah se mujhe telephonic support ko baar-baar contact karna pada, jo ki time-consuming tha. Payment aur invoicing mein koi khas dikkat nahi thi, lekin onboarding flow se jo clarity main expect kar raha tha wo mil nahi paayi. Isliye agli baar agar main kisi aur service ko use karunga, toh main definitely zyada clearly samajh kar hi decision lunga. Abhi ke liye, haan, support milta hai, par wo seamless feel nahi hua aur mujhe lagta hai ki initial information thodi better ho sakti thi.

    Pranav BanerjeeTripura, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Sales and pre-purchase not as expected

    Initially, I expected the process surrounding sales and pre-purchase to run more smoothly than what I actually experienced day to day. While the initial sign-up and invoicing were handled adequately, there were occasional inconsistencies in how the information was maintained over multiple days. Updates in the software sometimes seemed delayed or did not reflect right away, causing some confusion when attempting to follow the latest agreed terms. I also found the sales interaction lacked a bit of clarity in terms of what features would be accessible regularly versus those needing extra setup. Although I appreciate that the overall tone of communication remained professional and warm, the day-to-day reality felt a bit disconnected from the promises on the website and initial sales talks. One aspect I can credit is that invoicing on the backend was mostly steady with few errors. Yet, from a customer viewpoint, this inconsistency in ongoing updates and pre-purchase communication gave the impression of somewhat uneven service delivery. In summary, while I did find some parts acceptable, the overall routine and continued experience left something to be desired in terms of how smoothly the system functioned past the very first interactions.

    Prasad SardesaiAssam, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Uncertain feeling after all that sales talk

    From the start, I was quite skeptical about how much this software and training would really meet my needs. The sales process spent a lot of time explaining features but less on practical demonstrations, which made me unsure if it would actually do everything I required. I liked that the team was responsive to my questions, and the sign-up and payment process was smooth enough, which was a plus. However, once I began using the software, there were moments of waiting that felt longer than expected, especially during the onboarding flow when setting up the database feature. The dialer worked okay technically, but I found myself repeating some steps unnecessarily, which was a bit frustrating. Telephonic support was available, yet the calls didn’t always resolve my issues immediately, leaving me unsure about the ongoing assistance quality. While the automatic updates showed the product was being maintained, I still wasn’t confident it would save enough time or frustration to justify the cost. By the end, I felt some parts were fine, but overall I wasn't fully convinced it did all the job I hoped it would.

    Naveen RaiKarnataka, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Tabhi samajh mein aaya ke labels ko thoda aur simple hona chahiye tha

    Maine jab sales aur pre-purchase process ke dauraan software ko explore kiya, toh mujhe pata chala ki kahin kahin wording thodi confusing thi. Kuch labels jaise invoicing ya database options itne clear nahi the, jis wajah se mujhe zyada manthan karna pada ki mujhe kya select karna hai. Mujhe lagta hai ki agar labels aur instructions thode aur simple hote, toh onboarding thoda smooth hota. Training ke dauran bhi kuch terms repeat ho rahe the jinke real meaning initially samajhna mushkil tha. Lekin jab main actual dialing tools aur dialer features tak pahunchi, tab thoda sa sab clear hone laga ki kis cheez ka kya fayda hai. Mujhe laga ki agar pre-purchase ke samay hi ye clarity diya jaata toh zyada help milti. Overall, mujhe ek moment tabhi samajh mein aaya ki yeh software kaise mera kaam aasaan karega, jab main basic functionalities samajh paayi, par pehle interface aur label explanation better ho sakte the.

    Nisha KelkarPuducherry, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    The point where searching finally made sense

    During my prep and early exploration of the software, I found it a bit tricky to locate all the features I needed, especially the database and dialer tools. Initially, the menus and labels didn’t quite line up with what I was looking for, so I spent some time poking around before things started clicking. Then, once I discovered how the automatic updates maintained the core features without hiding anything, the experience improved. The sign-up and invoicing part was straightforward, and getting access didn’t take long, but I feel more upfront clarity on navigation would have helped. The telephonic support was decent when called upon but didn’t prompt me proactively, so it was up to me to reach out for issues. Overall, reaching the point where I felt comfortable was a gradual process, but eventually, the workflow started fitting naturally into my routine.

    Vijay Namita GadgilGujarat, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Thoda aur details chahiye the sales process mein

    Mujhe WFHI ka software dhundhna tha jo mere remote setup ke liye fit ho, aur honestly, process simple tha. Website pe main easily search kar payi jo chahiye tha regarding calling tools and dialer features. Lekin thoda aur detailed comparison chahiye tha different subscription plans ka, jisse mujhe clear idea milta ki kaunsa software mera kaam aasan karega. Onboarding details thodi vague thi, specially regarding training and automatic updates ke bare mein. Sign-up ka flow theek tha, aur invoice bhi timely aaya, jo payment karne mein help karta hai. Jo database feature hai, wo mera kaafi useful laga, especially contacts ko track karne mein. Lekin kabhi kabhi support se baat karte waqt time lagta hai connection establish karne mein, ye thoda frustrating tha. Mujhe laga ki thoda aur transparent information honi chahiye thi sales ke phase mein, jaise ki exact coaching module ke timings ya tools ki full functionality. Overall, main khush hoon ki mujhe ek basic idea mil gaya WFHI ke software ka, par thoda aur clarity milti toh decision lena aur bhi asaan hota.

    Leela MalikKerala, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    So basically, the sign-up was smooth but then things got bumpy

    Hey, so I signed up expecting the whole thing to be pretty straightforward, with neat invoicing and a simple payment process. Initially, that was true – the sign-up was hassle-free and the invoice came quickly enough. But then I hit a snag: the payment confirmation took longer than I expected, and my account access was delayed. I ended up messaging support, which was a relief because they answered pretty quickly and helped sort it out. Overall, the way they handled the delay wasn’t perfect but definitely better than I thought it might be. So yeah, if someone asks me, I’d say the whole process is decent, just expect a possible hiccup after sign-up but one that will probably get fixed soon. It’s like, not flawless but it’s alright given the kind of product they offer.

    Adnan Saumya AwasthiKarnataka, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy