Purchase Ke Baad Support Ko Bar Bar Dhoondhna Pada
Jo mujhe sabse pehle clear karna hai wo yeh ki mujhe lagta tha sign-up process aur pre-purchase information zyada simple aur straightforward hogi. Par jab main actual me software use karna shuru kiya to pata chala ki main baar baar help lene ki need mehsoos kar raha hoon. Labels aur instructions thode confusing the aur us wajah se mujhe telephonic support ko baar-baar contact karna pada, jo ki time-consuming tha. Payment aur invoicing mein koi khas dikkat nahi thi, lekin onboarding flow se jo clarity main expect kar raha tha wo mil nahi paayi. Isliye agli baar agar main kisi aur service ko use karunga, toh main definitely zyada clearly samajh kar hi decision lunga. Abhi ke liye, haan, support milta hai, par wo seamless feel nahi hua aur mujhe lagta hai ki initial information thodi better ho sakti thi.