Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,859 published WFHI Reviews.

2,91,674 of 3,88,859 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,897 matching

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    chaloo hone mein thodi mehnat lagi magar theek thaak start hua

    Jab maine pehla baar software khola toh thoda samay laga sab samajhne mein ki kaunse feature kaise kaam karte hain. Mujhe lag raha tha ki jaldi se kaam shuru karungi par training aur onboarding ka process expected se zyada detailed tha. Dialer aur database features mere liye naye the, toh unme familiar hone ke liye waqt diya gaya jo achha tha, par bas itni hi der nahi honi chahiye thi. Sign-up aur invoicing process theek tha, usme koi special dikkat nahi aayi. Thoda shift karne ke liye patience chahiye tha, aur support team se baat karni padi thoda consultation ke liye. Overall effort jyada tha magar agar is tarah se hi chalta raha toh aage chal kar mujhe zyada dikkat nahi hogi. Shayad jo log thoda sahaj chalna chahte hain un ke liye yeh thoda slow start hoga. Mujhe lagta hai agle hafte tak main software ka use comfortably kar paungi.

    Nirali BehlMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Achha outcome mila lekin thoda help chahiye hoga agle time

    Maine WFHI ka software aur training lena start kiya tha apne sales workflow ke liye. Overall process thoda simple tha, sign-up se lekar training tak sab manageable tha. Onboarding flow samajhna important tha, jo thodi der laga, par training sessions me sab clear kar diya. Dialer system bhi accha hai, calls efficiently hoti thi aur database feature ne mere contacts organize karne me help ki. Par ek chhoti si dikkat yeh thi ki automatic updates kabhi kabar thoda slow lagte the, aur mujhe unko thoda patiently wait karna padta tha. Support team ne telephonic support me assistance di, jo helpful tha, bas kabhi kabhar response slow aata tha. Payment process aur invoicing clear aur smoothly hua, jisse mujhe koi dikkat nahi hui. Overall, main satisfied hoon, aur mera plan hai ki agle baar bhi jab mujhe koi software solution chahiye hoga toh main WFHI ki taraf dekhunga, bas thoda aur prompt support prefer karunga.

    Arnav BhonslePuducherry, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    I spent a significant amount of time trying to locate the specific features I needed within the soft

    I spent a significant amount of time trying to locate the specific features I needed within the software and through the training modules. On one hand, the dashboard is well designed and visually appealing, which made some navigation simple. Also, the sign-up and payment process was straightforward and without unnecessary complications. On the other hand, the database and dialer tools were buried within menus that did not seem very intuitive, so I often had to rely on telephonic support. While the support team was courteous, the extra step of having to call rather than easily finding the information myself detracted from the experience. The automatic updates occasionally changed menus or options without clear notification, which added to my confusion. I appreciate that WFHI provides regular improvements but wish the software offered better guidance for self-help resources. Overall, I cannot say it was easy to find what I wanted, although minor positives like prompt invoicing and decent customer help balanced out some of the frustration. Thus, I remain undecided about continuing extensively with this.

    Sheetal DasMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    sales process kaafi seez hai par thoda adjust karne ka scope hai

    Maine sales aur pre-purchase ke dauran dekha ki setup process mein kuch cheezein ek baar ke liye hain aur kuch baar baar karni padti hain, jo mix tha. Sign-up aur initial database integration ek straight forward step tha, jo ek baar karte hi zyada time nahi lagta. Lekin dialer aur calling tools ki tuning weekly basis pe adjust karni padti thi, jo thodi ongoing maintenance wali feeling deti thi. Training sessions mein bhi thoda mix mila, jaise kuch parts ek baar samajhne ke baad theek the, par kuch modules ko baar baar refer karna padata tha use samajhne ke liye. Overall, mujhe lagta hai ki agar ye clear ho jaye ki kya ek baar setup hai aur kya routine refinement hai, toh user kaafi help milegi. Toh main isko is tarah batana chahungi ki sales process simple hai par routine ko samajhne mein thoda patience lagta hai.

    Amala Mridula ChatterjeeTelangana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Kya unexpected labels ne mera dimag ghumaya yaar

    Yaar, main soch raha tha ki sales process simple hoga, par jab software mein different labels aur options dekhe, toh edit karte karte confuse ho gaya. Kuch headings aur button names aise they jo easily samajh nahi aaye, matlab that was surprising for me. Onboarding flow mein jab training chal raha tha, toh mujhe laga ki thoda better explanation hogi about these labels. Software ka dialer system acha laga, but poora interface thoda disjointed feel hua. Payment process smooth tha generally, par pre-sales information jo di thi, woh exact match nahi hui with what I saw during sign-up. Overall, thoda chatty tone mein kahun toh mujhe thoda ajeeb laga ki yeh words aur labels waise nahi the jaisa main expect kar raha tha. Thoda andhera sa feel hua, par software features kaafi achhe hain.

    Raj GargMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Overall setup thoda slow tha, lekin badhiya tha

    Mujhe shuru mein laga tha ki purchase ke baad jaldi se sab set ho jayega aur main kaam start kar dunga, par reality mein thoda dheere process chala. Sign-up aur onboarding thoda zyada time liya, shayad mera expectation tha ki sab instant ho jayega. Lekin jab training aur setup se guzra, toh samjha ki yeh sab karne ke liye thoda time aur patience chahiye. Jo dialer tools aur database features hain, unko implement karne mein thoda hand-holding mila, jo kabhi kabhi busy schedule mein thoda frustrating lagta tha. Lekin jitna time lia, uske baad system smoothly kaam kar raha tha aur automatic updates bhi regular mil rahe the, jisne workflow ko thoda aasaan banaya. Support ki help kaafi thi, par response time thoda zyada lagta tha kabhi kabhi. Toh main yeh kahunga ki jo maine expect kiya tha speed ke liye, waisa bilkul nahi mila, lekin jo mila woh service achhi thi. Overall, 4 stars dena sahi rahega kyunki delay ke alawa quality theek thi.

    Bimal KamathGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    The waiting during onboarding was noticeable

    Throughout the sales and pre-purchase phase, things mostly went as expected but what stood out was the wait time between different onboarding steps. After the initial signup and basic setup, I had to wait longer than anticipated to move forward with dialing and database configuration. The software itself felt fine when I used it, but the repeated delays in getting the next instructions or accessing certain features felt a bit frustrating. I can’t recall exact details on the rest of the process because it blended into usual interaction, but this one delay really stuck with me. The telephonic support was okay when I eventually got through, and all the automatic updates were seamless, so no complaints there. Payment and invoicing were standard and not worth noting. Overall, the waiting made me a bit restless but the functionality was decent enough to keep going.

    Tanuja Naveen SardesaiOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Needed help again and likely to do so later

    The sales and pre-purchase process was somewhat useful, providing enough information to get started with the software and training. However, it didn't fully prepare me for all aspects I encountered, especially when using the dialer and database features. The onboarding was decent but required multiple calls to support which delayed some of my setup. I understand this kind of service often needs some guided help, so I don't view this entirely as a fault. That said, I expect to request assistance again in the future because there are elements of the software that remain confusing or require updates. The payment and invoicing went without issue, and I was able to get access to automatic updates smoothly, which is a positive. In summary, while the experience was okay enough to continue, I have a reservation about the amount of support I will need ongoing. I'll likely use their help again, hoping future iterations reduce that need.

    Arnav ShanbhagChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Kabhi samajh nahi aaya kya mil raha hai, aap explain karo please

    Main aapke software ke baare mein soch raha tha to purchase karne ke liye, par poori process itni clear nahi thi. Jo features aapne website par bataye the, unka practical use thoda vague laga mujhe. Training aur onboarding ke baare mein explain karna tha toh usme bhi kaafi confusion thi. Payment aur invoicing ke steps bhi clear nahi diye gaye. Main expect karta hoon ki agar koi product sell karta hai toh pehle clearly bataye ki kya milega aur kya nahi milega. Sirf customer support thoda quick tha, par baaki sab confusing tha.

    Alok MalhotraLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    I initially thought the entire setup with your software would take days because of the calls, the da

    I initially thought the entire setup with your software would take days because of the calls, the database, and understanding the dialer. But honestly, it was done quicker than I imagined. The onboarding was a mix of one-off configurations, like entering data and linking tools, plus ongoing training modules that updated as new features rolled out. That balance kept me engaged without feeling bogged down by repeated setup tasks. I expected more hurdles setting up the calling tools and database features, but the automatic updates ensured that I stayed current without manual intervention. The whole process went faster than I expected, but I do think a little more clarity on the billing and payment steps before purchase would have helped manage my time better. Still, overall, it was a good experience and a nice improvement over other software options I had tried before.

    Vaibhav TrivediAndhra Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy