I spent a significant amount of time trying to locate the specific features I needed within the soft

I spent a significant amount of time trying to locate the specific features I needed within the soft

I spent a significant amount of time trying to locate the specific features I needed within the software and through the training modules. On one hand, the dashboard is well designed and visually appealing, which made some navigation simple. Also, the sign-up and payment process was straightforward and without unnecessary complications. On the other hand, the database and dialer tools were buried within menus that did not seem very intuitive, so I often had to rely on telephonic support. While the support team was courteous, the extra step of having to call rather than easily finding the information myself detracted from the experience. The automatic updates occasionally changed menus or options without clear notification, which added to my confusion. I appreciate that WFHI provides regular improvements but wish the software offered better guidance for self-help resources. Overall, I cannot say it was easy to find what I wanted, although minor positives like prompt invoicing and decent customer help balanced out some of the frustration. Thus, I remain undecided about continuing extensively with this.