Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,827 published WFHI Reviews.

2,91,654 of 3,88,827 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,891 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Took a bit longer to figure out onboarding

    When I first signed up, I assumed most of the setup would be pretty straightforward, but I ended up having to work out quite a bit on my own before things started to click. The initial sales process gave a nice overview, but the nuances of configuring the software and setting up the calling tools took some extra time beyond what I expected. I appreciated that the automatic updates helped keep the system fresh without manual intervention, though understanding how those updates influenced my current workflow required some experimenting. The database feature is powerful, but integrating it smoothly took me a few days to crack, partly because the instructions didn’t cover every detail I was curious about. Overall, the telephonic support was decent when I reached out, but I sometimes wished for quicker priority assistance. Invoicing and payments were handled smoothly, and the signup process was logical from start to finish, so at least that side of things didn't add to the delays. Despite the extra time and some trial and error, the system now fits well with my remote workflow and I expect it’ll be easier to manage moving forward.

    Nilesh WarrierDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Clear explanations except for one part that stood out

    I've gone through several similar platforms before, so I was fairly familiar with the sales process, but this one was mostly straightforward. What caught my attention was how clearly most things were explained, especially the signup and invoicing steps — they were simple and to the point. The demo of the calling tools gave me a solid idea of what to expect in real use. However, the one area that didn’t feel as clear was the explanation about update rollout and how remote training sessions would be scheduled after purchase. I had to ask multiple times for clarification, which was a bit tiring since it felt like information that should have been upfront. Despite this minor flaw, the overall clarity made the purchase decision easier. I wouldn’t say I’m thrilled, but I would consider going through the process again given the mostly transparent communication.

    Sarika SalviGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Thoda time laga par sab theek hua

    Purchase ke baad initial dino mein kuch issues aaye, jaise ki invoice mein formatting thodi confusing thi aur software access delay ho gaya. In cheezon ka pata chalte hi support team ko call kiya aur unhone problem solve karne ki koshish ki, though mujhe laga response thoda slow tha. Training ke jo sessions diye the unmein clarity thi, par last part mein database feature ko integrate karna thoda mushkil lag raha tha jo mein expect nahi karta tha. Calling and dialer tools kaafi achha kaam karte hain, user interface clean hai aur automatic updates se naye features smoothly aa jaate hain. Overall, thoda time laga samajhne mein aur setup karne mein, par jo chahiye woh milega. Agar aap thoda careful hain aur system ko samajhne left ho toh yeh chal sakta hai, warna thoda patience rakhna padta hai during onboarding.

    Vinay PuriKarnataka, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Slow response to my follow-up requests

    After signing up, I noticed the WFHI software was mostly stable but on a daily basis, I encountered delays with pre-purchase information updates. The dialer tool worked, but notifications about new features were inconsistent. While the database feature was functional, the regular automatic updates sometimes disrupted my workflow unexpectedly. Another point is that the telephonic support was available but often required me to wait and explain my issues repeatedly. These factors made the experience frustrating. On the positive side, the sign-up and invoicing process was well structured and straightforward to manage. However, the follow-up on sales inquiries after the initial contact was slow, reducing my confidence in their communication flow. This aspect could be improved with more consistent updates and better listener attention from support. Overall, the software functions reasonably but slow day-to-day responsiveness in sales and updates is a drawback for me.

    Divya PaiBihar, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Repetitions bilkul nahi, sab quick tha

    Sab kuch kaafi smooth tha sales ke dauraan, mujhe baar-baar kisi cheez ko repeat nahi karna pada. Sign-up process mein koi waiting ya unnecessary delays bhi nahi hui thi. Jo labels aur documents diye gaye the, unko samajhne mein bhi koi dikkat nahi aayi. Jo support mila usne quickly address kar diya mera query bina time waste kiye. Overall mujhe yeh lagta hai ki di gayi information accurate thi aur process bilkul fast tha, bina kisi rukawat ke. Brochure aur training details bhi timely mile, is wajah se main decision lene mein confident thi. Jab main finally product ke liye ready thi, tab sab kuch perfectly set tha. Mujhe lagta hai ye approach se kisi ko bhi frustrate hone ka chance bohot kam hai. So, simple words mein, process ekdum sahi tha which made me happy.

    Sudha KaulWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Entire process felt disjointed and poorly sequenced

    The sales and pre-purchase steps with WFHI left much to be desired in terms of order and clarity. From signing up to understanding the product offerings, the sequence of communication felt haphazard. I encountered repeated requests for information that should have been gathered earlier, which interfered with a smooth progression. The training overview was shared after software access was granted rather than beforehand, which made initial hours confusing. Billing details weren't clearly explained at the beginning, leading to uncertainty during payment. Moreover, the support options were introduced quite late in the process, making it difficult to reach out when I needed help navigating the system initially. While some materials provided were comprehensive, their timing in the onboarding flow made the process frustrating and overly complex at times. I believe a more logical order of steps would greatly improve user experience and reduce unnecessary backtracking during setup.

    Gauri TrivediTelangana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Sales process thoda tough, but I’d try again

    Buying the software and training package tha thoda complex. I was expecting more guidance on what exactly to choose during sign-up, par zyada tar details mujhe khud se samajhni padhi. The plans, calling tools, aur database features ke baare mein documentation thi, par full clarity nahi thi, so I had to figure out kaafi cheezein myself. Pehle mein thoda confused tha about invoicing aur automatic updates kaise kaam karte hain, but later it became manageable. Honestly, the process was challenging lekin ab jab main use karti hun, toh I would do it again because once set up, the software works well and the training materials cover what I need.

    Jaya DaveJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Smooth and straightforward - overall a stress-free experience

    Comparing this software with others I’ve tried in past, the entire pre-purchase and setup process with WFHI felt notably hassle-free. The sign-up, invoicing, and payment procedures went without complications, and the clarity in labeling invoicing documents made things straightforward. The onboarding workflow, including the training provided, was logically structured, helping me familiarize with the calling tools and automatic update features efficiently. The database module integrated into my remote workflows had a clean design and didn’t require any complicated configuration. I particularly liked that telephonic support was reachable and professional whenever I needed clarification, which added an extra layer of confidence. The time invested upfront, though not negligible, was balanced by the efficiency gains once I got comfortable with the software. I felt no surprises or hidden complexities during the process, which contrasted positively with some past experiences where complicated platforms caused delays. In all, the entire journey felt smooth, straightforward, and practical without unnecessary overcomplications for setting up remote working projects.

    Upasana GeorgeHaryana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Too slow start, wouldn’t do it again under same conditions

    The sales and onboarding process took far too long for my liking. From the moment I signed up, it felt like an endless wait before anything actually became usable. The initial software access was delayed beyond reasonable expectations, which impacted how soon I could start using the tools. Onboarding support was minimal and didn’t speed things up. I also found the invoicing and payment steps unnecessarily complicated, causing further delays. While the software itself showed promise, the slow and drawn-out sales process really put me off. Given this experience, I don’t think I would choose to go through it again unless the procedure is sped up significantly. Time is valuable, and waiting this long before even getting started just isn’t something I’d want to repeat. It’s a shame because the product capabilities did look useful, but the setup phase left a bad impression overall.

    Hemant SardesaiLakshadweep, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Socha tha dobara karunga, aur waise bhi kar sakta hoon

    Ab kuch time ho gaya software use kiye hue, aur main soch raha hoon ki dobara sign-up karna pade toh bhi kar sakta hoon bina zyada help ke. Pehli baar jab main ne try kiya tha, to thodi madad chahiye thi, khas taur par payment aur invoicing mein, kyunki process complex lag raha tha. Lekin baad mein jab maine training aur tools ko samajh liya, toh sab straightforward ho gaya. Jo dialer aur database features hain, woh bhi theek se fit hote hain mere daily workflow mein. Support se baat karni padti thi kabhi kabhi, par wo bhi helpful the, especially jab mujhe software updates ke baare mein pata karna hota. Dekhte hue ki pura process samajhne mein thoda time laga, par baad mein sab smoothly chal raha hai, main yakin ke sath kah sakta hoon ki agar mujhe phir se sign-up karna pade, toh kar lunga bina kisi mushkil ke.

    Ashwin Arjun HegdeChandigarh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy