Slow response to my follow-up requests
After signing up, I noticed the WFHI software was mostly stable but on a daily basis, I encountered delays with pre-purchase information updates. The dialer tool worked, but notifications about new features were inconsistent. While the database feature was functional, the regular automatic updates sometimes disrupted my workflow unexpectedly. Another point is that the telephonic support was available but often required me to wait and explain my issues repeatedly. These factors made the experience frustrating. On the positive side, the sign-up and invoicing process was well structured and straightforward to manage. However, the follow-up on sales inquiries after the initial contact was slow, reducing my confidence in their communication flow. This aspect could be improved with more consistent updates and better listener attention from support. Overall, the software functions reasonably but slow day-to-day responsiveness in sales and updates is a drawback for me.