Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,969 published WFHI Reviews.

2,91,754 of 3,88,969 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,909 matching

Back to the start of the list
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Product ne kaam toh kiya, par bahut basic features ki kami thi

    Main pehle kisi aur software ka use karti thi jo thoda zyada comprehensive tha mere workflow ke liye. Jab maine WFHI ka product try kiya, toh sabse pehle mujhe sign-up aur onboarding kaafi easy laga. Dialer aur calling tools kaafi basic the, simple features the jo mera kaam chala sake, lekin advanced options, jaise ki call scripts ya call recording, missing thi. Database feature mein contacts save karna aur filter karna toh tha, par workflow ke hisaab se mujhe lagta hai ki thoda aur customization ho sakta tha. Training session jaise ki quick overview se zyada nahi tha aur jab koi technical problem ayi, toh support ne turant solution diya, lekin wo bhi limited tha. Billing aur payment process smooth tha par thoda zyada automated features se helpful ho sakta tha. Overall, software ne mera kaam toh kiya lekin main sochti hoon ki thode aur features hone chahiye taaki professional level ka kaam aasani se ho sake.

    Indira BharadwajLakshadweep, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Would I do it again? Maybe, but not quickly

    My experience with the sales and pre-purchase phases of the WFHI software was quite a mixed bag. While the initial sign-up procedure was straightforward, the overall time it took to get everything fully operational was longer than I had hoped. It seemed like there were unnecessary layers and delays in confirming access and setting up the dialer and database components. I appreciated that the customer support was warm and polite throughout, but even their helpfulness couldn’t speed up the process much. Considering this, I don’t feel particularly eager to rush into using the platform again soon, though I won’t say no if needed. What I found helpful was how the billing and payment steps were clear once they did kick in. Still, I expected to be up and running faster, and this has made me cautious about how I approach similar tools in the future. Perhaps with improvements to onboarding timing, I might reconsider sooner.

    Gowri VaidyaMeghalaya, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Jo suited nahi hai beginners ke liye

    Pehle main jo software use kar raha tha, uske mukable yeh system thoda complex laga mujhe. Jo main expect karta tha sales and pre-purchase steps mein, woh thoda different tha. Pehle mujhe laga tha ki onboarding jyada asaan aur direct hoga, lekin yahan thoda zyada steps the jo thoda time lete hain. Database feature accha hai, par kahin kahin workflow mein interruption hoti hai jo naye users ke liye thoda confusing ho sakta hai. Jo calling tools hain, unka dialer bhi pehle se thoda alag hai, is wajah se adjustment ki zarurat hoti hai. Lekin agar aap thoda tech-savvy ho to yeh software definitely beneficial rahega, specially agar aapko thodi training ke saath advanced features chahiye. Mera experience mostly acha tha, bas sochta hoon ki jo beginners ya quick setup chahte hain unke liye shayad yeh ideal na ho. Sales process thorough hai, par thoda streamline karne ki jagah ho sakti thi.

    Puneet OberoiJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Pehle ke tools se better tha, definitely dobara karungi

    Mujhe laga tha ki yeh jo sales aur pre-purchase process thi, kuch zyada straightforward hogi jaise main pehle use kar chuki thi dusre platforms par. Lekin jab maine try kiya, toh yeh experience kaafi better tha specifically kyunki sign-up ka process simple tha, aur support ne jo detailed training di usse samajhna aasaan ho gaya. Pehle waale tools mein jo thodi confusion aur delays hote the, woh yahan kam the. Database feature bhi kaafi effective nikla, jo meri workflow ke bahut suit kiya. Jo dialer tha uske bhi automatic updates ke baad performance better ho gayi thi, jiski mujhe sach mein ummeed nahi thi. Overall, mujhe lagta hai ki main definitely dobara WFHI ke software aur training use karungi for future remote kaam setup.

    Chhaya SainiTelangana, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Frustration set in quickly, mainly when things fell apart unexpectedly

    I was initially hopeful when signing up for the software because the onboarding seemed straightforward and the training promised efficient handling of remote workflows. However, I soon encountered issues that the software did not handle well, especially when a scheduled update caused the calling tools to freeze during a busy part of my day. Worse still, calling support felt slow and unhelpful when I called to ask for assistance; I was placed on hold and transferred multiple times with no clear resolution. I guess the invoice and payment processes were smooth enough, and signing up wasn't difficult, but overall, these positives were overshadowed by how the system failed to recover gracefully or respond promptly during critical moments. It left me feeling that recurring software glitches and poor customer service overshadow any of its better features, making it hard to confidently recommend the platform to others like me.

    Asif ShanbhagTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    The moment it clicked was during the database setup

    Reflecting on my experience with the sales and pre-purchase steps, I recall a point while setting up the database when things finally made sense to me. Before that, the order of steps felt a bit disconnected. Initially, I struggled to see how integrating the dialer with the database feature would impact my workflow because the documentation was brief on that linkage. However, once I understood that connection and saw it in action, the entire process became smoother in my mind. That said, the invoicing and payment sequence appeared straightforward and followed a logical order, so no issues there. The training that followed helped reinforce what I had figured out, but it was really that one moment during setup when the pieces came together. Looking back, the flow could have been clearer earlier on, but eventually, I appreciated how the steps aligned to support remote workflow management.

    Aman BansalOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Chahe problem in sales but payment clear tha

    Maine sales ke dauran kuch problems face ki jahan mujhe product ke baare mein poora info nahi mila aur jab meri queries thi, wo solve nahi hui efficiently. Wo communication thodi slow thi aur mujhe laga ki mujhe apni taraf se zyada kaam karna padega samajhne ke liye. Lekin payment aur invoicing wala process theek tha, wo smoothly complete hua bina kisi dikkat ke. Sign-up bhi simple tha. Lekin jab sab kuch unexpected errors ke saath aaya to sales support jyada helpful nahi laga. Jo ek cheez theek lagi wo ye thi ki payment receipts timely aur clear the. Overall main thoda disappointed tha ki sales process utna supportive nahi tha jitna maine socha tha, par payment side mein basic cheezein sahi thi.

    Raj ChakrabortyChandigarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Explained well, but took some effort on my part

    I found the pre-purchase phase clear enough, where they outlined what the software and training could do for managing remote workflows. The sales materials were detailed, and the initial explanations helped me understand the product’s purpose. That said, I did have to follow up with a couple of questions to clarify how certain features, like the calling tools and database integration, really worked in practice. The clarity was good but not perfect — some points could have been made simpler or demonstrated, rather than explained only in writing. The sign-up and payment process was smooth and mostly hassle-free, although the invoice delivery was slightly delayed, which made me check if everything had gone through properly. Despite this minor glitch, I felt confident moving forward because the overall communication was professional and straightforward. It took a bit of active effort on my part, but that’s expected when dealing with a detailed software product of this sort.

    Lavanya MehraRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Before purchasing the WFHI software, I anticipated a relatively straightforward sales process, but i

    Before purchasing the WFHI software, I anticipated a relatively straightforward sales process, but it took longer than I initially thought. There was some repetition in the explanations during the pre-purchase discussions as the team tried to clarify my doubts. While this was helpful in getting a clear idea, the waiting time between each step added up. Signing up was simple enough, and the invoicing looked clear, but it still took a little while for the actual activation and onboarding to happen. The training session scheduling also required some back and forth, which felt a little drawn out. Despite the delays, the whole process remained professional and I felt my concerns were addressed, just at a slower pace than I had hoped. I wouldn’t say it was frustrating, more like a patient experience where I learned that patience is necessary when adapting to new software. In the end, the investment was worthwhile, although I do think the whole pre-purchase and sign-up cycle could be more efficient to reduce waiting time.

    Usha IngleLakshadweep, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Quick start, but thoda slow on batch updates

    Mujhe lagta hai ki aapka sales process aur onboarding overall acha tha, aur main sirf ek chhota issue notice kar paayi. Sign-up ke baad, software aur training dono hi mujhe jaldi samajh mein aa gaye, especially calling tools ki jo functionality hai woh kaafi intuitive thi. Lekin, kabhi-kabhi batch updates mein thoda slow lagta hai, jisse workflow mein thoda rukawat aati hai. Mujhe training sessions clear lage aur invoice process bhi simple tha - payment karna bhi straightforward tha. Lekin thoda patience rakhna padta hai jab dashboard ya database thoda heavy ho jata hai. Main generally satisfied hoon kyunki itne din mein main apna kaafi kaam chalane lagi hoon, aur support bhi helpful thi jab zaroorat padi. Bas agar thoda aur optimization ho to main aur bhi impressed ho sakti thi. Overall, balance dekhte hue, yeh experience theek tha theek raha.

    Sumitra NarayananMaharashtra, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy