Would I do it again? Maybe, but not quickly
My experience with the sales and pre-purchase phases of the WFHI software was quite a mixed bag. While the initial sign-up procedure was straightforward, the overall time it took to get everything fully operational was longer than I had hoped. It seemed like there were unnecessary layers and delays in confirming access and setting up the dialer and database components. I appreciated that the customer support was warm and polite throughout, but even their helpfulness couldn’t speed up the process much. Considering this, I don’t feel particularly eager to rush into using the platform again soon, though I won’t say no if needed. What I found helpful was how the billing and payment steps were clear once they did kick in. Still, I expected to be up and running faster, and this has made me cautious about how I approach similar tools in the future. Perhaps with improvements to onboarding timing, I might reconsider sooner.