Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,699 published WFHI Reviews.

2,91,552 of 3,88,699 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,861 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    achha hai par sabke liye nahin

    Mujhe laga pehle ki sales aur pre-purchase experience thoda confusing tha but overall achha raha. Jab maine sign-up kiya toh initially invoice issue aaya, jo thoda pareshani wala tha kyunki mujhe samajh nahin aaya ki payment kahan tak gaya hai. Support ne help toh kiya but response thoda slow tha, especially jab maine queries poochi for clarification. Training ne thoda clarity di about software use karne ki, aur auto updates smoothly chale jo acha tha. Calling tools aur dialer ka setup bhi theek tha lekin thode se features complicated lage jo shayad beginners ke liye thoda challenging ho sakta hai. Database manage karne mein bhi thodi problem hui jab mujhe contact info update karni thi, lekin phir solution mil gaya via telephonic support. Agar aap thoda tech savvy hain toh yeh software aapke liye suit karega, lekin agar aap jaldi start karna chahte hain bina koi confusion ke toh shayad yeh aapko frustration de sakta hai. Invoicing aur payment process mostly clear and system improved gaya hai, toh agar aap thoda patience rakhti hain toh ye product kaafi useful ho sakta hai. Bas expect karna hoga ki kabhi kabhi issue aayega and support ko wait karna padega.

    Tara IngleJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Dialer performance was mostly disappointing

    I had initially been hopeful about the dialer feature since it was a key selling point. However, over several weeks, the day-to-day experience fell short. The calls often dropped unexpectedly, and the interface was slow to respond, which slowed down my workflow considerably. On the bright side, the database integration seemed to work okay, syncing contact info decently, so I guess one component functioned as intended. Still, the overall software behavior didn’t align with my expectations from what was described during sign-up. Updates came automatically but didn’t address most of the recurring issues with connectivity and call stability. Also, reaching support over the phone was not straightforward, with long waits and occasional unavailability. It’s not that I dislike the concept or idea, but the practical usage felt clunky and sometimes frustrating. The invoicing and payment process was fine enough, clear and standard, but that isn’t enough to justify the daily disappointments. All this said, I recognize that software can behave differently across setups; maybe my experience is unique, yet I remain cautious about relying heavily on this system for steady calling work.

    Harish PatilUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    It clicked when I matched their software hours with mine

    Initially, I wasn’t sure if the calling tools and dialer would fit well into my actual work hours. But once I tried the software day-to-day, it became clear that the automatic updates and user-friendly dashboard supported my schedule efficiently. The training helped me adjust workflows to suit my time, although I noticed a slight delay in telephonic support at odd hours which was a minor issue. Signing up was straightforward and invoicing was as expected, so managing payments didn’t disrupt my day. I think the moment it clicked was when I saw how flexible their database feature allowed offline updates, which matches my irregular work timings well. It might not suit someone with a more rigid schedule, but for me, it works pretty smoothly overall. Just that telephonic support could be quicker during late hours to make it flawless.

    Rishi KurupNagaland, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Helpful for my irregular hours but some limits too

    The software fit well around the hours I actually work, which are often sporadic. I liked how the automatic updates didn’t interrupt my access during off-peak times. But on the downside, some features of the database felt a bit rigid when I was trying to adjust schedule details on the fly. The sign-up and payment process went smoothly without any glitches, which was reassuring. While most of the call handling tools adapted reasonably well to my hours, I sometimes felt a bit constrained in customization. Overall, it worked well enough around my timing needs though there’s room for more flexible matching. Still, I would use this software again since its strengths outweigh the small limitations I found.

    Ritu AroraChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Jab clarity aayi tab achha laga par pehle thak gaya tha

    Maine jab pehle is software ke sales aur pre-purchase information ko samajhne ki koshish ki, tab thoda confuse feel kar rahi thi. Bahut baar explanation milti thi par woh clarity nahi deti thi ki exact process kya hai. Kabhi lagta tha ki bahut zyada technical language use kar rahe hain jise samajhna mere liye mushkil tha. Us moment jab dialer aur database features ke baare mein practical demo mila, tab samajh mein aaya ki yeh software kya karta hai. Us waqt thoda relief mila, samajh paayi ki kya expect karna chahiye. Par phir bhi, training mein thoda zyada time aur hands-on hona chahiye tha taaki quickly onboard ho sakun. Refund ya invoice process bhi easily clear nahi tha, jiske wajah se main thodi si thakki si mehsoos kar rahi thi. Phir bhi, poora experience acha tha aur software ki capabilities clear hain, bas clarity pehle se better ho to aur acha hota.

    Veena AroraGujarat, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    An okay flow with some steps feeling out of place

    When I first began the sales and sign-up process with WFHI, I thought the ordering of steps would be straightforward but found it to be a bit jumbled in places. Initially, I expected to receive detailed information about the software and training upfront, but some of that only came after I had signed up and paid. The invoicing process was clear and prompt once payment was made, which was good. However, it felt like the onboarding materials and support access should have been made available earlier, rather than much later into the process. The database and dialer tools were introduced through training sessions that seemed slightly out of sync with the software features I was already expected to use. Overall, the experience had its positives, like the automatic updates working smoothly, but the sequence of steps could benefit from a bit more logical arrangement to reduce confusion.

    Naveen SoniGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Jab samajh mein aaya toh sab clear hua

    Pehli baar jab maine unki website pe aaya, toh thoda confused laga ke exactly kya lena hai. Sales information thodi generic thi aur training ke bare mein zyada specifics nahi mili, isliye thoda time laga samajhne mein ki kya software mere liye fit hai ya nahi. Fir jab demo aur dialer ke features ke baare mein thodi aur detail read ki, tab hi main group database aur calling tools ka use case samajh paya. Sign-up aur payment system straightforward tha, par customer support ke response mein thoda wait hua jiski wajah se thoda hesitation feel hui. Training content aur automatic updates ka system theek tha, par mujhe lagta hai zyda clarity pre-purchase mein honi chahiye thi. Overall, click tab hua jab kuch specific features ko explore kiya, warna pehli nazar mein thoda unclear tha.

    Yogesh BasuRajasthan, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    I would consider buying again because the sales info was quite detailed

    The sales process was clear enough to give me confidence about signing up for the software and training package. Right from the start, the explanation of features matched what I found once I started using the platform, which felt reassuring. They took time to describe the calling tools, database system, and the regular updates, so I wasn’t left guessing what I’d get access to. The invoicing and payment options were also explained well before purchase, which helped me plan accordingly. One small reservation is that some of the finer points about how ongoing support operates were glossed over during the sales conversation, so I only discovered those details once using the service. Despite that, the helpfulness of the sales team overall made me feel I could rely on them if I needed assistance later on. Considering all this, I would definitely do it again with maybe just a bit more attention on clarifying support during the sales dialogue. The clarity in most areas far outweighed the small gaps, making it a positive pre-purchase experience overall.

    Priya SundaramOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Young professionals jo quick clarity chaiye unke liye sahi nahi

    Main jab signup kar rahi thi toh kuch galt ho gaya payment me, us time support se baat ki. Waha thi ek moment jab response thoda slow tha and main confused ho gayi ki payment record hua ya nahi. Baaki details clear nahi thi, bas ekdum vague rahi explanation ki issues kaise handle karte hain. Yeh software shayad un logon ke liye na ho jo turant assistance chahte hain ya jo quick solve expect karte hain. Agar aapko patience hai aur aap process ko dhire dhire samajh sakte hain toh theek hai, varna frustration badh sakta hai. Us ek thoda negative moment ne overall experience peeche kar diya.

    Sangeeta JadhavLakshadweep, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Jo log simple steps chahte hain, wo suit karte hain

    Maine jab software ke liye signup kiya, toh pura sales process ek dum sensible order mein tha. Pehle basic info liya gaya, fir product options clear kiye gaye, aur uske baad hi payment aur training ke baare mein bataya gaya. Yeh sab steps bohot logical lage, jisme koi bhi step skip nahi hua. Jinke liye technical cheezein thodi difficult hoti hain, unke liye bhi easy samajh mein aane wala process tha. Lekin agar aapko bahut advanced customization chahiye ya complicated workflows manage karna hain, toh shayad yeh setup thoda simple lagega. Overall mujhe lagta hai ki beginners aur intermediate level users ke liye yeh poora sales aur signup process effective hai, jahan pe har cheez clearly explained hoti hai aur aapko pata hota hai agla step kya hoga. Customer service ne bhi technical queries ko patiently handle kiya, jo decision lene mein madad kara.

    Supriya MohantyHimachal Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy