Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,783 published WFHI Reviews.

2,91,619 of 3,88,783 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,178 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training thodi confusing hai, beginners ke liye mushkil rahegi

    Training kaafi koshish kar raha tha samajhne ki, par jab kuch galat hua toh help dene ka tariqa mujhe itna acha nahi laga. Ek baar call dialer setup mein issue aaya, aur support team se baat karna pada, lekin solution lene mein mujhe kaafi time laga. Baaki onboarding points thoda generic tarike se samjhaye gaye the, jaise ki database ka integration; details vague the aur training session mein kuch cheezein skip kar di gayi thi. Wo moment jab call tools ko test kar raha tha aur wo expected tarah se kaam nahi kar rahe the, tab real confusion shuru hua. Agar aap technology mein jyada expert nahi hain toh ye training process aapke liye frustrating reh sakta hai. Haan, invoicing aur payment process thik tha, simple aur samajhne layak. Lekin overall, mujhe lagta hai ki ye system un logon ke liye nahi hai jo apne aap se zyada seekhna chahte hain ya jinke paas technical support ka waqt kam hai.

    Bhavesh SippyUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    I wasn't sure how much time I'd spend setting everything up with the onboarding and training provide

    I wasn't sure how much time I'd spend setting everything up with the onboarding and training provided by WFHI, but I was surprised how streamlined the one-off parts were. The initial setup took some effort, especially to understand how to connect the dialer and configure the database. However, once I got through that, the ongoing steps felt pretty automated and easy to manage. The training covered the workflows well, so I didn't feel lost during later sessions. That said, I wish the training had included a bit more about troubleshooting the software when something barely goes wrong, because that part could have saved me a call to support. Overall, the process felt balanced in terms of what I had to do only once versus what I still need to keep an eye on regularly. The automatic updates are convenient, though I noticed one update changed the call interface slightly and I had to readjust quickly to it. Still, the software became part of my daily workflow faster than I'd expected. Telephonic support helped with quick questions during onboarding, but I relied mostly on the tutorials. I’m glad the invoicing and payment went smoothly without surprises, which let me focus on learning the platform itself. I'll continue to use the product and hope future updates are as seamless as these ones.

    Shantanu RamanLakshadweep, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training achhi lagi, par thoda zyada time laga onboarding mein

    Main kaafi khush tha WFHI ke training modules se kyunki wo thorough aur structured the. Lekin mujhe thoda disagreement tha ki onboarding process thoda repetitive tha, kuch steps pe mujhe lage baar-baar wahi cheeze sikhayi ja rahi hain jo mujhe pehle samajh aa chuki thi. Waiting period bhi kabhi-kabhi bada lag raha tha, specially jab dialer aur calling tools set karne ki baat aayi. Lekin database setup karne mein training effective thi, aur mujhe lagta hai ki ye repetition beginner ke liye helpful ho sakti thi, thoda patience rakhna padta hai. Automatic updates ne naye features smoothly la diye bina kisi interruption ke, jo motivation deta tha ki main software continue karunga. Overall feeling positive thi, though agar onboarding process thoda zyada streamlined hota, toh main zyada quickly confident feel karta.

    Paras GoswamiDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    onboarding mila but kaafi self-driven tha

    Training aur onboarding process main 4 star doonga kyunki poora ka poora sapne wahi see nahi samjha. Basic steps diye gaye par bahut kuch mujhe khud se explore karna pada especially software ki advanced calling tools aur database features ko. Dialer ko set karna aur automatic updates ko samajhna thoda challenging tha bina kisi detailed guidance ke. Sign up aur invoice system thik tha, par telephonic support tab tak maine jyada use nahi kiya. Mere liye ye thoda frustrating tha ki jab main naye features adopt kar raha tha toh main khud pe depend tha jyada. Overall smooth tha par agar thoda zyada detailed onboarding ya training modules diye hote tab aur acha feel karta. Toh main kahunga ki ye process ka experience generally sahi raha, bas thoda self help mode mein zyada lockdown chahiye tha.

    Rajesh BhattacharyaWest Bengal, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Waiting pe thoda zyada time laga tha

    Mujhe training overall acchi lagi, par ek cheez bataani hai jo thodi dikkat wali rahi. Onboarding ke beech mein kuch parts repeat hone lage, jo shayad practical reasons ke liye the, par mujhe wait karna pada jab woh recordings ya calls aayi jo pehle se hi samajh mein aa chuki thi. Aapko sab kuch clear samjhaana pasand aaya, aur labels bhi mahaan the, lekin repetition se thodi frustration bhi aayi mujhe. Lekin haan, calling dialer aur software ke baare mein jo bataya gaya woh mast tha, ekdum easy to use lag raha hai. Database feature bhi fit baitha mera kaam mein, bas thoda jaldi update milte toh aur accha hota. Telephonic support theek-thaak tha, par kabhi kabhi response mein thodi deri hui jo thodi ajeeb lagi mujhe. Sign-up aur invoice process clean tha, jisme koi problem nahi ayi. Overall, aap logon ki service pasand aayi, bas thoda waiting time streamline kar lo toh perfect hoga.

    Deepti Kishore SharmaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    efficient training and solid onboarding throughout

    The training and onboarding process went smoothly with WFHI. When issues arose during setup, the support team responded promptly and helped resolve complications without delay. The software’s interface is user-friendly which allowed for quick adaptation despite some minor initial confusion. The calling tools and dialer integrated well with the database feature, providing a reliable workflow that suited my needs. Automatic updates were applied without disrupting my work, which added to the positive experience. Telephonic support was available when needed and offered practical assistance throughout. The sign-up and invoicing process was straightforward and transparent, making the administrative side clear and easy to manage. Overall, the onboarding journey was structured and attentive, successfully managing potential hiccups and fostering confidence in using the software day-to-day. I would say the training and support met expectations effectively and didn’t leave gaps that slowed me down.

    Chhaya Ishita GaikwadLadakh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    The calling tools training stood out from the rest

    Hey, so I’ve been going through the whole WFHI onboarding and I gotta say, the training was mostly me figuring things out on my own. The initial sign-up and invoicing bits were pretty standard, those were explained well enough. But when it came to the calling tools and dialer, that’s where things got interesting. The training didn’t hold my hand a ton; instead, I got a basic overview and then had to actually play around with it to understand features like how to manage the database or set up calling workflows. Honestly, it felt more like trial and error, with automatic updates sometimes changing how things worked, so I had to keep adapting. Talking with telephonic support helped when I hit snags, but it was also a learning curve. What really stood out was how the software interface wasn’t flooded with instructions, so it pushed me to explore instead of just following a script. That was kind of refreshing but also surprising because I expected more structured guidance. Still, I’m glad I stuck with it since now I feel pretty comfortable navigating remote workflows in this setup.

    Harleen GuptaAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Achhi training thi par kaafi kuch mujhe khud samajhna pada

    Main WFHI ke training aur onboarding process ke baare mein thoda confused hoon. Training kaafi achhi thi in terms of content, par mujhe laga mujhe bohot saari cheezein khud explore karni pad rahi thi. Jo basic steps diye the, unke baad bhi mujhe apne aap software ke different features samajh ke test karne pade. Training sessions se to thoda clarity mili, lekin practical implementation mein thoda struggle bhi hua. Onboarding flow thoda complicated tha, especially dialer aur calling tools ke setup mein. Mujhe lagta hai ki agar zyada hands-on guidance milti to main jaldi ready ho sakta tha. Kuch cheezein jo training mein missing thi woh mujhe users forums se ya support calls se samajhni padi. Ye wala method thoda unsure feel karata hai ki main sahi direction mein hoon ya nahi. Par admit karna padega ki jo database feature hai, woh kaafi accha hai aur system ke automatic updates ne basic functions ko smooth banaya. Lekin overall mujhe lagta hai ki onboarding mein thoda zyada support chahiye tha. Main sochta hoon agle baar thoda ready hone mein zyada waqt lagaunga.

    Nagesh JainOdisha, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Decent training but much had to be figured out solo

    My experience with WFHI’s training and onboarding was overall a bit mixed. While the initial materials provided were functional and covered the basics, a large portion of the setup and workflow adjustments were things I had to work out on my own. The training modules explained the high-level software functions, but in practice, many details about the call dialer features and database management required trial and error. I appreciated that there were automatic updates keeping the software current, yet those changes sometimes meant the onboarding steps felt out of sync with the current interface, which added to my confusion. On the positive side, support was reachable by phone and offered helpful advice, though I had to seek them out rather than being proactively guided through the process. What stood out was that the sign-up and payment procedures were well organized and easy to follow, which gave me some early confidence. However, the hands-off approach during training meant I spent considerable time figuring out integrations and workflow flows by myself. This aspect made the process slower and less smooth than it might have been with more structured guidance.

    Arjun BediMaharashtra, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Onboarding was helpful par kuch cheezein ongoing lagti hain

    Main onboarding training ke baare mein soch rahi thi ki kitna one-off hoga aur kitna ongoing care milega. Training sessions initial setup ke liye kaafi useful the, unhone software ke basics clear kar diye, especially calling tools aur database features. Lekin mujhe lagta hai ki kuch chhoti chhoti problems to baar baar aati hain, jinke liye regular support ki zarurat hai, aur jo shayad complete one-time training mein nahi cover hota. Sign-up aur payment process easily handle kiya jaa sakta hai, par invoice management mein kabhi kabhi clarity ki kami mehsoos hui. Automatic updates toh ache hain, par kabhi-kabhi naye versions ke changes ko samajhna aur adapt karna thoda confusing lagta hai. Overall training ne ek strong foundation diya hai, par shayad mujhe future mein bhi support ke touchpoint chahiye honge, jo mera experience behtar banayein. Isliye main soch rahi hoon ki 4 star dena theek rahega kyunki yeh ek balance wala situation hai.

    Kirti SainiDelhi, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy