Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,697 published WFHI Reviews.

2,91,550 of 3,88,697 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,859 matching

Back to the start of the list
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Sales team mein ek cheez alag dikh rahi thi

    Bhai, sales wale bhai log se milke experience sahi tha overall, matlab initially toh response achha tha. Jab main unko questions bhej raha tha about software features aur billing process, toh wo jaldi-reply karte the. Par kabhi kabhi lagta tha ki unka follow-up thoda irregular hai, kabhi messages ignore karne lagte they. Training aur onboarding ke baare mein bhi maine kuch pucha, lekin detailed answers nahi mile the. Database aur calling tools ke baare mein samajhne mein thoda time laga, koi detailed guide nahi mili jo main expect kar raha tha. Lekin haan, jo sabse alag cheez lag rahi thi woh thi sales team ki quick initial response; baad mein thoda delay hone lagta tha. Toh mujhe lagta ye experience thoda mixed tha—bataya aapko jaisa chaha, waisa toh nahi mila par kuch cheezein achhi thi definitely.

    Sachin Ansari ParekhKarnataka, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    The sign-up ordeal took way longer than expected

    I was really hopeful about the sign-up process after checking their website, which promised a seamless experience. But truth be told, it was quite a frustrating journey. Numerous steps seemed repetitive and I faced unexpected delays due to unclear instructions. I expected a more straightforward approach, especially since they emphasize easy onboarding. Additionally, invoicing didn't show up promptly which added to my concerns. Trying to get help felt like a chore because customer support was slow to respond in the pre-purchase phase. Compared to other software services I've used, this whole sales process required way more effort than I thought it would at the outset.

    Chetan BharadwajAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Balanced software for consistent users, not too newbie friendly

    Using WFHI software day by day was a mixed experience. On one hand, the database feature and calling dialer worked smoothly after the initial setup, which helped manage remote tasks better. However, the sign-up process and invoicing felt somewhat cumbersome and lacked intuitive flow, requiring more effort to understand. Additionally, while telephonic support was available, responses sometimes took longer than expected. I think this product suits those who already have some experience with remote workflow tools but might not be ideal for someone looking for instant ease or a highly guided approach. The automatic updates are a definite plus, keeping the software current without manual intervention. Overall, it gives a consistent experience but might require some patience and learning curve over time.

    Ashwin BhandariLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Sales team ne response diya jaldi hi

    Woh log jo mere queries ka jawab rahe the, wo samay par kaafi responsive rahe. Jab main pehle call kiya toh unhone mujhe quickly update diya ki software ke features kya hain aur training for remote workflows kaise chalti hai. Mujhe wo jaldi support mil gaya jo I soch rahi thi ki thoda late milega. Sales process mein clarity thi aur main kisi bhi confusion ke bina bina der ki baat kar paayi. Database aur dialer system ke baare mein mera jitna bhi sawal tha, uska jawab accha mila. Sab mila kar main satisfied hoon, bas ek chhoti si reservation hai ki sign-up ke samay thoda detailed invoice explanation chahiye tha jo thoda missing raha. Lekin overall, time mein response mile aur mujhe lagta hai ye cheezein kaafi important hoti hain purchase decision mein. Training sessions bhi informative lage jise maine start kiya hai aur abhi tak sab smooth chal raha hai. To main keh sakti hoon ki sales aur onboarding flow dono kaafi theek rahe, samay ke hisaab se agar dekhun toh prompt response tha and mujhe lagta hai main agle steps confidently le sakti hoon.

    Keerthi ShettyKarnataka, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    you matched expectations mostly but had minor hiccups

    When I first signed up for WFHI’s software, I was looking for a solution that would cover everything from onboarding and training to support and billing, and you delivered on most of it. The sign-up process was fairly smooth, and the training sessions gave me the groundwork needed to operate the calling tools and manage the database features effectively. Automatic updates ran without incident, which helped keep things current. On the downside, telephonic support was sometimes slow to pick up during peak times, which was a bit frustrating. Also, the invoicing took longer than I had hoped, though it did arrive as expected. Overall, you met my expectations well and provided a mostly positive experience, but there’s room to polish those minor rough edges concerning support responsiveness and billing speed.

    Nachiket Gauri KhannaUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Setup is quite easy

    Pehle jab maine purchase kiya, mujhe laga ki setup complicated hoga. Lekin sach mein, sirf kuch steps chahiye the jo ek baar hi karne the. Baad mein, sirf minor updates aur maintenance hote hain jo kaafi asan hain. Matlab, ek baar ka initial setup hota hai, phir aapko bas use karna hai. Achha laga ki itna tough nahi tha!

    Ravi IyerMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Felt straightforward but with a catch

    The entire buying process felt pretty straightforward, which I appreciated. However, I did feel that some steps could have been ordered more logically, leading to a bit of confusion. Overall, it was a positive experience, but small tweaks would make it even better.

    Sneha AhujaJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Support responsiveness was impressive, though some delays

    When I first explored their sales and pre-purchase process, I found the people involved quite responsive and willing to answer most of my questions promptly. They guided me through the sign-up and showed the right training modules to begin with, which felt supportive. However, at points, I noticed some delays in getting detailed answers about how the database and dialer integrate with workflows, and that caused me a bit of hesitation. The invoicing and payment procedure was explained clearly, but I wished the communication had been a little faster during weekends or off hours. Despite this, the sales team was courteous and honest about what to expect, which made me comfortable moving forward. Overall, the responsiveness was a big positive in my experience, but the small lag in some replies means I remain cautiously optimistic about continuous support after purchase.

    Meena KelkarJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Kaam ke hisaab se fit baithta hai

    Main dekha ki jo hours main generally kaam karta hoon, uske hisaab se WFHI ka system achhe se fit baithta hai. Yaha dialer aur calling tools bore nahi karte, balki mere routines mein smoothly add ho jaate hain. Ek chhoti si baat jo mujhe thodi si dikkat lagi, woh ye thi ki kabhi database features thodi slow respond karte hain during peak hours. Par overall, main apne din ke kaam ke liye jo flexibility chah raha tha, vo mila mujhe. Training sessions bhi mujhe basic se lekar advanced tak dekhne ko mile aur unmein guides clear the, jo meri working hours ko suit karte hain. Sign-up process straightforward tha aur invoicing mein koi unexpected delay nahi tha, jo mujhe kaafi pasand aaya. Agar software par kabhi naye updates aate hain, toh wo automatically install hote hain without interrupting workflow, jo efficient lagta hai. Isliye main keh sakta hoon ki yeh mera work schedule ke sath acha balance banata hai aur mujhe dobara help lene ki zarurat shayad hi padegi.

    Ashok SahniSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Setup the ekdum ek baar ki cheez thi

    Main soch rahi thi ki shayad sales aur pre-purchase phase mein zyada details milegi about ongoing usage aur support, par zyadatar jo mujhe mila woh ek dum ek baar setup ke liye tha. Matlab invoicing ka system set karna ya dialer configure karna thoda tedious tha, par jab ek baar kiya toh baad mein zyada problems nahi hui. Onboarding se lekar software use tak, mujhe ye lagta hai ki jitni mehnat shuru mein karni padti hai, uske baad kaafi smooth flow milta hai. Lekin mujhe ye samajh nahi aaya ki regular updates ya training kis tarah se ongoing support provide karte hain. Shayad main zyada expect kar rahi thi pre-purchase stage se. Overall, ye ek ek dum ek time ki setup wali cheez zyada thi jisse shayad sab theek chalta hai.

    Uma Sarita RaghavanJammu and Kashmir, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy