you matched expectations mostly but had minor hiccups
When I first signed up for WFHI’s software, I was looking for a solution that would cover everything from onboarding and training to support and billing, and you delivered on most of it. The sign-up process was fairly smooth, and the training sessions gave me the groundwork needed to operate the calling tools and manage the database features effectively. Automatic updates ran without incident, which helped keep things current. On the downside, telephonic support was sometimes slow to pick up during peak times, which was a bit frustrating. Also, the invoicing took longer than I had hoped, though it did arrive as expected. Overall, you met my expectations well and provided a mostly positive experience, but there’s room to polish those minor rough edges concerning support responsiveness and billing speed.