The sign-up ordeal took way longer than expected
I was really hopeful about the sign-up process after checking their website, which promised a seamless experience. But truth be told, it was quite a frustrating journey. Numerous steps seemed repetitive and I faced unexpected delays due to unclear instructions. I expected a more straightforward approach, especially since they emphasize easy onboarding. Additionally, invoicing didn't show up promptly which added to my concerns. Trying to get help felt like a chore because customer support was slow to respond in the pre-purchase phase. Compared to other software services I've used, this whole sales process required way more effort than I thought it would at the outset.