Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,433 published WFHI Reviews.

2,88,426 of 3,84,433 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,097 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    You provided a clear sales and sign-up process, which made it easier for me to get through quickly w

    You provided a clear sales and sign-up process, which made it easier for me to get through quickly without feeling lost. The invoicing was straightforward, so that was a plus. However, I found some details on the calling tools a little unclear and might need to contact support again next time to fully understand advanced features. While the initial onboarding and training were helpful, some labels and instructions seemed inconsistent, which means I may not be able to rely entirely on self-guidance in future. So, while I am satisfied with the sales and payment handling so far, there’s a part of me that feels I will require further assistance soon during my actual usage. Therefore, you are doing well in the basics, but refining the clarity of some functions and flow could reduce the need for follow-up help. Overall, good job handling the process, but expect me to reach out again.

    Kanika JoshiArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Labels samajh nahi aaye, sign-up process mein confusion tha

    Main toh honestly soch rahi thi ki sab kuch clear hoga sign-up se pehle, par labels aur wording itni confusing thi ke mujhe lagta tha ki main koi technical manual padh rahi hoon. Jo sales pitch thi, usmein kai baar aise shabd the jo mujhe samajh nahi aaye, aur mujhe support pe call karna pada baar-baar bas basics samajhne ke liye. Training ke sections thode scattered lage, especially jab database feature samajhna tha. Mujhe thoda laga ki pre-purchase information mein clarity hone chahiye thi, kyunki software aur dialer tools ke baare mein jo labeling thi wo mere liye confusing thi, confuse karti rahi mujhe decisions lene mein. Ek achhi cheez thi ki telephonic support kuch had tak helpful rahi, par overall main disappointed rahi wording ke maamle mein, jo main expect nahi karti thi.

    Bhavana MitraUttarakhand, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Expected a quick start but got a moderate one

    When I signed up for the software, I anticipated that the setup and onboarding process would be very fast, similar to other tools I have used before. The initial sales communication suggested a straightforward start, so my expectations were set accordingly. However, the actual time it took to get fully operational was longer than anticipated. There were several steps involved in configuring the calling tools and database, and though the training resources helped, I still invested a fair amount of time figuring things out on my own. The software is functional and meets the intended requirements, but it did not enable a plug-and-play experience as I had thought. The sign-up and payment processes were efficient and without complications, which was as expected. The onboarding flow was somewhat slower, but manageable. Ultimately, the timeline from signing up to daily use was moderately paced, and it is clear that some patience and additional learning is necessary to use the platform effectively.

    Harini MadhavanMaharashtra, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Sales mein response thik tha, phir bhi dubara sochna padega

    Maine WFHI ka sales experience use kiya aur overall response theek-tha, par main abhi decide nahi kar sakti ki dubara lena chahungi ya nahi. Jab sign-up process chal rahi thi, log to prompt the aur support diya phone pe bhi, jo mujhe kaam complete karne mein help kar raha tha. Lekin jab payment aur invoicing ki baat ayi, toh thoda complicated laga, aur kabhi kabhi mujhe lagta tha ki ye sab process zyada straightforward hona chahiye tha. Software ke updates se database feature mein thodi problems aayi, jise samajhne aur use karne mein mujhe thoda zyada mehnat karni padi. Training sessions theek-tha, aur onboarding mein basic tools samajhne mein zyada mushkil nahi hui. Dialer aur calling tools bhi accha chalte rahe, par jo overall sales aur billing ka flow tha, usmein confidence ki kami thi. Isliye, mujhe lagta hai ki agar process ko aur smooth banaya jaye, toh main fir dubara try karungi. Abhi ke liye toh yeh theek tha, par kuch cheezein improve karni hongi tabhi main dubara focus kar paungi WFHI par.

    Sarita KaulHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    thoda delay hua, but overall experience theek-tha

    Main jab pehli baar software ke liye sign up kiya, tab thoda wait karna pada aur kai baar same information deni padi jo thodi frustrating thi. Customer support ne baar-baar poocha ki kya hamne correct details fill ki hain ya nahi, jisse mujhe laga ki ye process thoda slow chal raha hai. Par haan, unke training sessions kaafi helpful the especially jab dialer use karne ki baat aayi. Database integration se mera workflow kuch had tak fast hua, lekin sign-up ke phase mein thoda impatient feel kiya maine. Overall, main samajhti hu ki thoda complex steps the jo thoda confuse karte hai, especially jab aapko ek fresh user hote hue jaldi kaam karna hota hai. Mujhe lagta hai ki thoda aur streamline karne se ye phase easy ho sakta hai. Payment process mein koi zyada problem nahi aayi, par invoice delivery fast hone mein delay hua. Matlab experience generally positive tha, par thodi jagah improvements ki zarurat hai, khas kar ke initial communication aur repeated steps ke matter mein.

    Ankita DeshmukhWest Bengal, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    expectations aur reality mein kaafi farak tha

    Main ne jab software aur training ke bare mein pehle se information li thi, toh mujhe laga tha ki sales process thoda aur transparent aur smooth hoga. Par jab main sign-up karne gayi toh mujhe lagha ki bahut basic details clear nahi thi aur unhone apne end se proper demonstration ya samjha nahi kiya. Pre-purchase queries ko lekar bhi response slow tha, jo frustrating tha jab mujhe jaldi final decision lena tha. Main software ke functionalities ke baare mein bhi clear nahi thi ki kaise kaam karti hain, aur sales team ne mujhe correct expectations nahi di. Payment process mein bhi kuch confusion thi, jaise invoices kab milenge, ya renewal kaise hoga, yeh sab. Mujhe lagta hai ki mujhe jo samjhaya gaya tha woh poora match nahi karta tha mere experience se. Overall, ye sales aur pre-purchase process meri expectations pe khara nahi utara, isliye main is platform ko abhi recommend nahi karungi jab tak ye improvements nahi hote.

    Sukanya NairJharkhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    Sales ka jo demo tha, wo thoda confusing tha

    Maine jab WFHI ke software ke liye inquiry ki thi, toh mujhe lag raha tha ki sab kaam perfectly smooth chalega, specially unhone jo training aur onboarding bataya tha usse. Lekin actual mein jab maine sales se baat ki, toh thoda confusion raha ki kya exact features milenge aur payment process kya hoga. Onboarding thoda slow lag raha tha initially. Lekin training sessions diye gaye they, wo achhe the, jisme software aur dialer use karna samjhaya gaya. Database management ka feature mujhe useful laga, par thoda zyada time lagta hai data upload karne mein. Support team generally helpful thi, par kabhi kabhi response late aata tha jab payment ya invoice ke baare mein sawal kiya. Overall, main itna confident hua ki haan, ye software reliable hai, par sales wali pehli conversation mein thoda clarity milti toh better hota. Agar ye better explanation hota toh mera decision aur strong hota. Abhi thoda mixed feel kar raha hoon; software kaam karta hai but sales ka initial touch thoda average tha. Fir bhi company ki help milti hai jab zarurat padti hai.

    Shantanu GadgilJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Sales process ka achha aur bura dono side experience hai

    Main WFHI ko purchase karne se pehle kaafi interested tha, initially sales team ne jo features bataye the woh reasonable lage. Pehla din thik tha, sign-up process normal tha aur invoices bhi clear the. Lekin jab main unke software ko daily use karta raha to problem shuru hui. Jo promises diye the, unse kaafi cheezein alag thi. Training sessions mein expectations se kam cover hua, aur tools itne user-friendly nahi the jitna feel kiya tha. Mere liye sabse badi dikkat thi ke sales ke baad support ka response kuch din delay hota tha, aur software ki updates poori tarah smooth nahi thi. Lekin ek acha point ye tha ki payment system consistent tha, invoices timely milte the aur usme galti nahi thi. Overall main kahunga ki sales ne achha impression banaya tha, par usage mein bahut expectations miss hui hain.

    Govind MehtaSikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    How the whole pre-purchase experience felt over time

    So I started by exploring the software and initial sign-up, which was easy enough, but as days went by, I noticed that certain features behaved inconsistently, especially the calling and database modules. Some days dialing was quick and intuitive, other days it lagged or froze, and I had to restart the software. The onboarding training explained the basics but didn’t really prepare me for these day-to-day issues. Even though the invoices and payment steps were straightforward, the daily software experience kept me going back and forth with support, which helped but wasn’t always perfectly timed with my schedule. Years ago I expected more stability from a software solution, so this patchy experience left me feeling a bit mixed overall. If things had been consistent day to day, I would have rated much higher, but the ups and downs balanced out to a middling impression.

    Shubham ShahLadakh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Start hua to thoda slow par baad mein sab thik raha

    Main pehle expect kar rahi thi ki sales aur pre-purchase se lekar sign-up tak ka process ekdum smooth aur jaldi complete ho jayega, kyunki maine socha tha remote workflow software mein zyada samay nahi lagta. Lekin asli mei, process mein thoda slow pace tha, especially invoice aur payment confirmation tak pahuchne mein. Yeh thoda patience mangta tha aur mujhe thoda samay lag gaya adjust karne mein. Lekin jaisi hi software ka access mila aur training shuru ki, sab baate clear ho gayi aur main comfortable feel karne lagi. Dialer tool aur supporting database kaafi user-friendly lage mujhe, aur mujhe lagta hai ki agar sales process thoda tez hota toh overall impression aur behtar hota. Phir bhi, software ne jo features promise kiye the, woh accurately deliver kiye, bas initial wait thoda kam hona chahiye tha. Main samajhti hoon ki yeh process average customer ke liye samay leta hai aur patience rakhne ka kaam karta hai.

    Anushka BhardwajRajasthan, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy