How the whole pre-purchase experience felt over time
So I started by exploring the software and initial sign-up, which was easy enough, but as days went by, I noticed that certain features behaved inconsistently, especially the calling and database modules. Some days dialing was quick and intuitive, other days it lagged or froze, and I had to restart the software. The onboarding training explained the basics but didn’t really prepare me for these day-to-day issues. Even though the invoices and payment steps were straightforward, the daily software experience kept me going back and forth with support, which helped but wasn’t always perfectly timed with my schedule. Years ago I expected more stability from a software solution, so this patchy experience left me feeling a bit mixed overall. If things had been consistent day to day, I would have rated much higher, but the ups and downs balanced out to a middling impression.