Labels samajh nahi aaye, sign-up process mein confusion tha
Main toh honestly soch rahi thi ki sab kuch clear hoga sign-up se pehle, par labels aur wording itni confusing thi ke mujhe lagta tha ki main koi technical manual padh rahi hoon. Jo sales pitch thi, usmein kai baar aise shabd the jo mujhe samajh nahi aaye, aur mujhe support pe call karna pada baar-baar bas basics samajhne ke liye. Training ke sections thode scattered lage, especially jab database feature samajhna tha. Mujhe thoda laga ki pre-purchase information mein clarity hone chahiye thi, kyunki software aur dialer tools ke baare mein jo labeling thi wo mere liye confusing thi, confuse karti rahi mujhe decisions lene mein. Ek achhi cheez thi ki telephonic support kuch had tak helpful rahi, par overall main disappointed rahi wording ke maamle mein, jo main expect nahi karti thi.