Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,948 published WFHI Reviews.

2,90,282 of 3,86,948 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,86,948 published

Back to the start of the list
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training ke baad main kaam shuru kar paayi

    Training ke baad mujhe jaldi samajh aa gaya ki software kaise use karna hai. Onboarding flow simple tha aur jo doubts the main ne phone pe support ko bataye, wo turant clear ho gaye. Log bade responsive the, mujhe koi wait nahi karni padi, aur jab dialer setup karna tha, toh woh process bhi smooth thi. Training sessions mein jo database features bataye gaye the, unse kaam asaan ho gaya. Automatic updates ke baad bhi system down nahi hua, jo ek achi baat thi. Sign-up aur payment process me bhi koi complication nahi ayi, invoice as expected mili. Isliye training ke baad mujhe zyada problem nahi aayi aur main confidently software ka use kar paayi. Ye platform agar aapko quick onboarding chahiye toh sahi rahega. Bas training complete karo aur turant kaam start kar do, simple hai ye.

    Meenakshi ZachariahRajasthan, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    total confusion all along the way

    Honestly, I just felt like the training and onboarding were all jumbled up and didn’t make much sense from start to finish. I was expecting a step-by-step guide, but instead it felt like they threw too many things at me at once, and then I had to keep waiting for the next part to load or for a session that wasn’t scheduled properly. The order of learning the software, using the dialer, then managing the database and calling tools didn’t flow properly in the sessions I attended. Half the time I didn’t even know if I was supposed to practice or just listen, which was confusing for me. Signing up and getting invoices was okay but honestly didn’t help me get a grip on how to actually use the software later. I called support a few times, but felt like I got bounced around a bit instead of actual help. Overall, the whole setup felt disorganized and kind of frustrating, and it left me doubting if I was going the right way with this. The waiting and redoing some training was too much extra hassle.

    Madhuri BandopadhyayKerala, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Baat kare toh onboarding thoda sa confusing tha

    Mujhe laga tha ki training aur onboarding smooth hoga, lekin mujhe thoda confusion hua, khas kar jab mujhe database ke andar search karna tha. Training ke during ek specific moment pe, jab mujhe find karna tha ki mujhe call log kaise check karne hain, tab mujhe pata chala ki is feature ko access karne ke liye tutorial me bahut clearly explain nahi kiya gaya hai. Baaki tutorials se kuch help mili, lekin overall feeling yeh thi ki main thoda khud try karna padha ki kaunse step me kya karna hai. Onboarding process me thoda zyada waiting bhi laga kabhi kabhi, jab dialer tool update kar raha tha. Payment aur invoice generate honi ki process toh theek thi lekin support se jab contact kiya toh jawaab dene me thoda late hua. Software ke updates thik hain, lekin kabhi kabhi naye changes se thoda adjust karna padta hai. Mera overall experience kisi ek cheez pe based nahi tha, par main itna hi kahunga ki thoda aur user-friendly hona chahiye training ka setup, warna naye log thoda struggle karenge.

    Raghav Shobha GanguliUttarakhand, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSupport and communication

    not perfect but okay if you’re chilled about daily quirks

    So like, on the support side, it’s kind of a mixed bag day to day. The telephonic support is there, but sometimes they don’t immediately get the context or repeat things that feel obvious, which can be annoying if you want a quick fix. However, once you get used to how the team communicates, it kinda works out. The database syncing feature is reliable most days, though every now and then it lags or messes up data sorting, which affects workflow. It’s really suited for folks who aren’t in a huge rush or expecting super slick daily experience. Calling tools are fine, but the dialer would sometimes freeze or delay, so that’s a snag. If you want instant, problem-free operation 24/7, this might not be the best fit, but if you’re okay with some day to day hiccups as part of the routine, it’s manageable. Overall, the software and communication setup are workable but not winning any awards for smoothness.

    Kavya VasudevanKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSupport and communication

    Support was good but missing one key thing

    I found the support and communication with WFHI generally reliable when I was getting started. The onboarding flow explained most aspects clearly, and the training modules helped build some foundational understanding of the software’s capabilities. However, the time it took me to move from signing up to fully using the calling tools was longer than anticipated. This was partly because some contextual details about how to best utilize certain features like the dialer and managing the database were left to figure out on my own. While the telephonic support team was responsive when I reached out, there wasn’t a proactive follow-up that might have sped things along. Automatic updates did simplify keeping the software current, which was convenient. Also, the invoicing and payment procedures were straightforward overall. But I would have liked if they had included a more hands-on start-up walkthrough or a detailed checklist early on. Apart from this gap, everything else was very functional and easy to troubleshoot when needed.

    Meenakshi JoshiChandigarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Finding the right software solution was surprisingly smooth

    My experience with identifying and purchasing their product was fairly straightforward, which was a pleasant surprise. The pre-purchase materials and demos provided a clear idea of what to expect from the software and training sessions, allowing me to make an informed decision without much hassle. I appreciated that the sign-up process was simple, and invoices arrived promptly after each purchase, so accounting was painless even though that’s usually a challenge for me. The onboarding flow was pretty easy to follow, and I didn’t feel overwhelmed, which sometimes happens with tech products. My only minor reservation is that some features could be explained a bit more clearly during training. Nonetheless, I found the telephonic support helpful when I had questions, and the automatic updates didn’t interfere with my work at all. Given all this, I would definitely consider doing this again if I needed remote workflow solutions in the future. While not perfect, the balance between ease and support was good enough to keep me comfortable and confident in the purchase. Overall, a positive experience with room for a little improvement in clarifying function details when starting out.

    Sukanya ZachariahAssam, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Sab kuch khud samajhna pada, bahut hi thaka dene wala experience tha

    Mujhe WFHI ka software use karne mein bahut dikkat hui kyunki zyada tar cheezein mujhe khud hi samajhni padin. Training ya onboarding mein itni madad nahi mili jitni umeed thi, aur product ka interface bhi itna straightforward nahi tha. Bahut baar maine socha ki call dialer ya database setup karne ke liye mujhe jyada support milega, magar zyada tar mujhe apni taraf se hi sab karna padta tha. Jab automatic updates aaye toh unki wajah se kabhi kabhi software thoda slow ho jata tha, jisse frustration badh gaya. Support line pe baat karne ki koshish ki, par woh bhi utni helpful nahi laga jitna chahiye tha. Sign-up aur payment process toh sahi thi, par baaki sab steps jahan tak software ko properly chalana tha, wo mushkil se samajh aata tha. Sach kahun toh pura experience thaka hua aur frustrating raha, jaise ki sab kuch khud solve karne ke liye mujhe chhoda gaya ho. Main is chiz ke liye recommend karungi ki agar aapko zyada guidance chahiye toh shayad yeh solution aapke liye nahi hai.

    Anagha BorkarKarnataka, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerSoftware and access

    Steps sequence mein clarity missing thi, thoda confusing laga

    Software setup ke dauran mujhe lag raha tha ki jo steps diye gaye hain, wo logically arranged nahi hain. Pehle dialer setup karte hain, fir database integrate karna hota, par unke instructions aise the jaise order random dhaare mein diya ho. Main thoda confused thi ki kaunse feature pehle sahi se tayar karna chahiye. Training mein kuch modules achhe the, par real use mein mujhe baar-baar wapas jana padta tha previous sections mein takay samajh paaun ki aage kya karna hai. Automatic updates ne thodi issues solve ki, par initial workflow thik se define nahi tha. Ye missing clarity onboarding mein thoda frustrate kar rahi thi mujhe.

    Rashmi DesaiSikkim, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Sales details clear thi, par thoda mushkil tha navigate karna

    Mujhe jo sabse accha laga woh tha ki sales aur pre-purchase ke dauran system ke baare mein jo info di gayi thi, woh kaafi clear aur detailed thi. Training ke views and database ke features easily samajh mein aaye. Lekin jab main software ki site pe jaakar khud se explore karne ki koshish karti, toh mujhe thoda confusion hua ki kaunse tab par kya option hai. Navigation itna straight-forward nahi tha jitna socha tha. Kai baar mujhe search karna pada ki payment options ya call tools kaunse menu mein hain. Yeh thoda frustrating tha kyunki main expect karti thi ki sab kuch easily dikhai dega, specially jab pre-purchase mein kaafi information hoti hai about invoicing aur billing. Phone support ne thodi madad ki lekin shayad unhe bhi system ke kuch parts mein thoda zyada clarity chahiye thi. Lekin overall, sales ke time pe jo basic info mili thi usse mujhe lagta hai ki sahi decision lene mein madad mili. Bas navigation system thoda aur user-friendly hone ki zaroorat hai, tab poori clarity milegi.

    Sharmila IyerTripura, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    Maine poora software dekhne ki koshish ki, par mujhe jo chahiye tha, wo easily milta nahi tha. Dashb

    Maine poora software dekhne ki koshish ki, par mujhe jo chahiye tha, wo easily milta nahi tha. Dashboard complicated lag raha tha, aur database ke features mere kaam ke liye fit nahi lage. Sign-up process bhi thoda jyada lamba tha, jisme invoice aur payment options clarify nahi hue. Dialer use karte waqt bhi kayi baar call drop ho gai, jo frustration badhata tha. Support ko call kiya toh response mein der thi aur solution timely nahi mila. Training videos and onboarding flow simple nahi tha, kaafi cheezein baar baar samjhan padti thi. Software updates bhi kabhi kabhi naye bugs le aate the, jo purani problems ko bada dete. Overall, mujhe laga ki yeh system mere liye waste of time hai, kyunki main apna kaam efficiently nahi kar paya. Agar in sab cheezon ko thoda simplify kiya jaye aur customer support fast ho, toh behtar hoga, warna main wapas is service ko use nahi karunga. Purchase karne se pehle soch samajh lena chahiye tha, varna ye sab kuch aise hi frustration lekar aata hai.

    Suresh SridharanOdisha, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy