total confusion all along the way
Honestly, I just felt like the training and onboarding were all jumbled up and didn’t make much sense from start to finish. I was expecting a step-by-step guide, but instead it felt like they threw too many things at me at once, and then I had to keep waiting for the next part to load or for a session that wasn’t scheduled properly. The order of learning the software, using the dialer, then managing the database and calling tools didn’t flow properly in the sessions I attended. Half the time I didn’t even know if I was supposed to practice or just listen, which was confusing for me. Signing up and getting invoices was okay but honestly didn’t help me get a grip on how to actually use the software later. I called support a few times, but felt like I got bounced around a bit instead of actual help. Overall, the whole setup felt disorganized and kind of frustrating, and it left me doubting if I was going the right way with this. The waiting and redoing some training was too much extra hassle.