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WFHI review

Baat kare toh onboarding thoda sa confusing tha

2 out of 52 of 5Verified customerTraining and onboarding

Baat kare toh onboarding thoda sa confusing tha

Mujhe laga tha ki training aur onboarding smooth hoga, lekin mujhe thoda confusion hua, khas kar jab mujhe database ke andar search karna tha. Training ke during ek specific moment pe, jab mujhe find karna tha ki mujhe call log kaise check karne hain, tab mujhe pata chala ki is feature ko access karne ke liye tutorial me bahut clearly explain nahi kiya gaya hai. Baaki tutorials se kuch help mili, lekin overall feeling yeh thi ki main thoda khud try karna padha ki kaunse step me kya karna hai. Onboarding process me thoda zyada waiting bhi laga kabhi kabhi, jab dialer tool update kar raha tha. Payment aur invoice generate honi ki process toh theek thi lekin support se jab contact kiya toh jawaab dene me thoda late hua. Software ke updates thik hain, lekin kabhi kabhi naye changes se thoda adjust karna padta hai. Mera overall experience kisi ek cheez pe based nahi tha, par main itna hi kahunga ki thoda aur user-friendly hona chahiye training ka setup, warna naye log thoda struggle karenge.

Raghav Shobha GanguliUttarakhand, IndiaExperience: Published:
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