Training was instructive but didn't fully meet expectations
Before starting the training, I expected it to quickly prepare me for all software features, especially the calling tools and database management. Initially, it did meet some of these expectations by providing clear overviews and helpful guides. However, I found there were gaps when handling actual problems or unexpected updates, which the training did not cover well. On the positive side, the onboarding flow was smooth, and the sign-up and invoicing parts were straightforward as I had hoped. Conversely, the day-to-day use sometimes felt awkward because the automatic updates modified elements without warning, and the training did not explain how to adapt to those changes. I appreciated that support was available to clarify questions, though I wasn't sure it compensated enough for the gaps in initial learning. Overall, the training felt valuable but incomplete compared to what I imagined beforehand. This mixed outcome explains why I am unsure whether I’d rate it higher or lower.