Overall experience felt like a slow and frustrating slog
I started the training and onboarding with the hopes things would get easier quickly, but the whole process just felt drawn out and inefficient. From the sign-up stage to actually trying to understand the dialer and calling tools, I was waiting longer than I expected at every step. The training content wasn’t well structured for someone like me who prefers to learn with hands-on examples, and the automatic updates sometimes changed functions without clear notes or guidance. I tried telephonic support to get help but it took multiple calls and still I didn’t get the clarity I needed. The database features never fully made sense as to how they would fit into my workflow. Even the invoicing and payment process felt clunky and not very intuitive. Looking back, it was a slog that I had to drag myself through more than actually moving forward efficiently. I had hoped it would be more straightforward but instead found it quite a frustrating effort overall.