Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,959 published WFHI Reviews.

2,91,747 of 3,88,959 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,220 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Seems to work, but onboarding didn’t quite click for me

    The training and onboarding process took a bit longer than I expected. While some parts were easy to follow, other segments felt rushed and lacked clarity, which made me hesitate about whether I’d be able to handle everything smoothly next time without extra help. The trainers were patient but I realized I still needed to figure out some key aspects on my own after initial sessions. The onboarding flow was generally okay, but not enough for me to feel completely confident right away. When the calling tools were introduced, that part almost clicked, since I was familiar with such interfaces already. However, the database feature and invoicing parts still felt a bit confusing. I think if I were to attempt onboarding again, I would definitely need support again for certain steps. The automatic updates and telephonic support were positive additions but didn’t completely resolve the areas where I felt uncertain at first. Overall, the process worked but left me with mixed feelings about the ease of adoption and self-sufficiency.

    Ramya BalakrishnanDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Setup was mostly smooth, one snag with dialer though

    Hey, so I wanted to tell you about how my onboarding with the WFHI training went because it’s pretty cool but I hit a little bump. Most of the setup was a one-off thing which was really nice since I didn’t have to keep redoing stuff, like setting up the database and software access felt like once-and-done. But when it came to the call dialer, I noticed some dropped calls here and there after the initial setup which made me pause a bit. I tried reaching out to support about it, and they were friendly and helped me figure out that those glitches were just a temporary thing due to an update. So that part was unexpected, but apart from that, everything else like the onboarding flow and training steps went really smoothly and felt like I could use the software right away without constantly going back to basics.

    Harini Tanvi SodhiManipur, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training toh thoda zyada time le gaya par expectations ke hisaab se tha

    Maine onboarding aur training start ki, aur jaldi hi realise hua ki poora process expect kiya gaya se thoda zyada time lega. Thoda tedious laga, specially jab software ke complex parts ko samajhne ki koshish kar raha tha, jis mein dialer aur calling tools ki detailed walkthroughs thi. Jo baat achhi thi woh yeh thi ki telephonic support kaafi ready tha, jo confuse karne wale features ko clarify karta tha, aur database integration samajhaata tha. Lekin updates kabhi-kabhi useful features ke saath thode interruptions le aate the. Overall main yahi kah sakta hoon ki training ne jo promise kiya tha waisa reasonably deliver kiya, bas bas zyada patience chahiye tha, aur onboard karne mein acchi amount of time lagta hai agar sab kuch pehli baar seekh rahe ho. Jo part sabse zyada useful laga, wo support team ka help aur practical exercises thi.

    Omkar HegdeKarnataka, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Frustrated with repetitive one-time setup

    While I appreciated the initial training provided, I found the onboarding experience disappointing because the setup appeared very one-time without much ongoing assistance. Most of the initial guides were focused on getting started but did not offer enough real-time or continued help as I tried to adjust my workflows later. The dialer and database features were introduced during onboarding, but after the initial setup they felt isolated from any further training or support sessions. I found myself having to relearn or troubleshoot problems on my own without much proactive outreach. The automatic updates were one positive aspect, as they kept the software current without much intervention. However, the lack of continuous training made it harder to improve my efficiency gradually. There was some telephonic support available but it mostly responded to specific issues rather than offering forward guidance. Overall, I felt the experience leaned too heavily on a one-off setup rather than a balanced and ongoing training approach. This made me hesitant about how sustainable the learning curve would be for new users.

    Sohail RautKarnataka, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Took a while to get started but might try the training again

    Well, starting off with WFHI training and onboarding was kind of a mixed bag for me. It took longer than I expected to get fully set up with the software and understand all the workflows, especially the database features and dialer integration. The training itself covered good ground but wasn’t always straightforward, so I had to revisit some parts a couple of times. That made the whole experience feel a bit stretched out and I wasn’t sure if I was onboarded quickly enough. That said, once I got going, things started falling into place better, and the telephonic support helped clear some doubts. I’m still thinking if I’d want to go through their training again, considering the time it took, but maybe if the process gets faster or if I prepare better, it could be worthwhile. It’s not a simple quick start, but at the end of the day, I can see why the detail is there.

    Ajay RastogiTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    socha tha flexible timing milega par kuch zyada adjust nahi hua

    Training ke liye jo timing set ki thi mujhe lagta tha ki woh mere actual work hours se zyada match karegi, par jab onboarding shuru hui toh kaafi sessions office hours ke beech mein the jo main manage nahi kar payi. Thoda adjustment chahiye tha, specially jab day ke beech main dialer aur software ke tools use karna tha. Haan ek achhi baat yeh thi ki system ne updates automatically apply kar di thi jo time-saving rahi, aur call database feature kaafi sahi tha, lekin overall jo timing dimensional set thi wo meri daily routine se bilkul match nahi karti thi. Mujhe lagta hai ki thoda zyada flexibility hone chahiye thi jo ki mera expectation tha, par poora pura nahi mila. Support se baat kar ke thoda clarity mili onboarding ke sequence mein, bas ussi wajah se do star hi de sakti hoon, warna training experience thoda frustrating raha.

    Meena AhluwaliaAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    I was going through the onboarding and felt stuck when a few steps didn't go as planned. It was frus

    I was going through the onboarding and felt stuck when a few steps didn't go as planned. It was frustrating at first, but the training sessions really helped smooth out those rough patches. There was a moment during a call when the workflow in the software suddenly made sense, almost like the pieces just fit together. Nothing dramatic, just a quiet realization that I could handle it after all. The trainers were patient, explaining things again without making it feel like a big deal. The software made some adjustments automatically, which took some pressure off me figuring everything out. The dialer and database features felt intuitive by the time I got to the end of onboarding, even if some parts took a couple of tries. I didn't feel overwhelmed thanks to the modest pacing, and the occasional support calls were reassuring without being intrusive. Overall, the experience was understated but solid. It didn’t make a huge fuss when errors happened, just steadily helped me get back on track until things clicked.

    Vandana GhoshAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified customerTraining and onboarding

    The training was clear but getting started took longer than expected

    I found the training sessions to be clear and structured with useful information about the software’s features, especially the database and calling tools. The materials provided during onboarding covered the key points I needed to know. However, the whole process of getting everything set up and fully running the remote workflow took longer than I initially thought. The sign-up and payment components were processed smoothly without issues, but actually mastering the software and becoming productive felt like it required more time. The automatic updates added a bit of complexity since some features changed after I felt I had learned them, and that meant revisiting training materials. Telephonic support was helpful when called, but it was not always immediately available which meant small delays. Overall, the onboarding was good, but I would have preferred a shorter ramp-up period before I was operational in the system.

    Govind PandaTripura, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training mein steps ka order thoda ajeeb laga mujhe

    Training ko start karte hue mujhe surprisingly pata chala ki onboarding module mein sab kuch bilkul sequential nahi hai. Pehle basic setup seekhne ki jagah, mujhe thoda advanced features samajhna pada before I could get simple cheezein easily. Mujhe yaad hai ki dialer ke baare mein training milne mein der hui jab tak main database feature pe already kaam kar rahi thi. Thoda confusion thi ki pehle database ko streamline karna chahiye ya calling tools ko samajhna chahiye. Jo actual training steps they, wo logically kuch moments par break lagate hain, jahan main sochti thi ki mazeed clarity milegi pehle session ke baad. Par kuch parts acche the jaise automatic updates aur troubleshooting ka jo section tha, wo ache se explain hua. Overall mix experience tha kyunki kuch cheezein mere liye expected order mein nahi thi, par fir bhi sequence mein aise gaps aur repetitions they ki useful practical guidance mila. Toh samajh rahi hoon ki ho sakta hai training ko thoda aur streamlined karne ki zaroorat ho, par for the most part it was helpful and overall acceptible.

    Ayesha KonarAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Training aur onboarding ek interesting journey thi, definitely karungi phir se

    Maine training aur onboarding process ko step-by-step follow kiya aur har stage pe nayi cheezein samajhne ko mili. Shuruaat mein sign-up ke baad mujhe ek overview mila jo mujhe product ka basic workflow samjhane mein madad kiya. Fir training modules start huye jisme software ke different features, jaise dialer tools aur database use karna, clearly cover kiye gaye. Har session ke baad thoda practice karne ko mila jisne mujhe confidence diya ki main real tasks efficiently kar sakti hoon. Ongoing support bhi accessible tha agar mujhe kisi cheez ko lekar confusion hoti thi during early weeks, toh main turant help le pati thi. Automatic updates ne kabhi bhi mere workflow mein disruptions create nahi ki; woh smoothly background mein ho rahe the. Is overall flow ne help kiya ki main apne remote workflows ko acche se organize kar sakoon bina bade hassle ke. Mujhe lagta hai yeh onboarding thoda time le sakti hai, lekin is se knowledge wrap hone ke baad clarity milti hai jo ki bahut important hai. Agar mujhe future mein fir se is software ko start karna pade, toh definitely main waisa hi process follow karungi kyunki har ek step logically placed tha aur properly guide karta tha users ko. Yeh experience mujhe motivate kar raha hai ki main regularly training modules revisit karun aur apni skills upgrade karti rahoon.

    Aarti SundaramUttarakhand, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy