Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,947 published WFHI Reviews.

2,91,737 of 3,88,947 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,217 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    The onboarding was slow with quite some waiting involved

    I found the training and onboarding for the WFHI software to be stretched out longer than I expected, mostly because of repetition and waiting periods between sessions. It seemed like some parts of the software were covered multiple times, and I had to wait for scheduled slots to get further help or complete certain steps. This fragmented flow made the whole process feel a bit drawn out without much variation. There was nothing drastically wrong, but it wasn't very time-effective either. While the trainers were professional and the content relevant, the pacing could be improved to reduce these delays without sacrificing clarity or support quality.

    Narendra BarmanAssam, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training took a while but left me confident enough

    The training and onboarding I underwent with WFHI definitely took longer than I initially expected. The sessions covered many aspects of the software, from database management to using the dialer tool, but moving through all the steps was somewhat time-consuming. However, by the end of it, I felt sufficiently confident to operate independently. All the training materials were practical and focused on the actual tasks, which helped solidify my understanding. The telephonic support during this period was supportive but not always immediatley available, which added to the timeframe. Once I was through the onboarding phase, the software worked well and had all the features I needed for my work. The initial commitment of time was notable, but it did the job in preparing me adequately. I would say it met my expectations mostly, but the pace could have been slightly quicker for a faster ramp-up.

    Arun KhuranaWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training start hone mein bohot time laga

    Mujhe laga ki training aur onboarding process mein kaafi delay hua hai, jo ki thoda frustrating tha. Jab main sign-up kiya, to software access milne mein jyada waqt lag gaya tha, aur training shuru hone mein bhi der hui. Database aur calling tools ko samajhne ke liye jo modules the, wo jaldi accessible nahi the, is wajah se mera kaam thoda ruk gaya tha. Automatic updates ne software mein kuch improvements toh laaye, lekin training ke liye samay dene mein jo delay tha, usse productivity par asar padha. Telephonic support bhi kuch khaas madad nahi kar paya jab maine queries poochi thi, unka response time slow tha. Sign-up aur invoicing process to theek tha, clear aur simple tha, par onboarding ka overall experience satisfactory nahi tha is vajah se. Mujhe lagta hai ki agar aap log onboarding pe thoda time ka dhyan rakhen, to naye users ke liye process zyada smooth ho sakta hai. Abhi toh mujhe yeh sab karne mein zyada samay aur mehnat lag rahi thi, jo mujhe theek nahi lagi.

    Satish Nivedita KaurGoa, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Onboarding mein time laga, par fit betha mera schedule

    Main training aur onboarding ke process ko lekar initial thoda hesitant thi, kyunki mere work hours flexible hain aur mujhe lag raha tha ki software ki training us hisaab se to fit nahi ho payegi. Lekin jab maine training sessions join kiye, toh dekhne mein aaya ki training ka timing kaafi flexible tha aur recorded sessions bhi available the jo main apni convenience se dekh sakti thi. Onboarding flow bhi kaafi straightforward thi jisme maine apne kaam ke pattern ke mutabik schedule bana liya. Dialer tools aur database integration ne mujhe mera workflow smooth karne mein bahut help ki. Mujhe telephonic support se bhi achha experience mila jab main apne kuch setup doubts clear kar rahi thi, wo log patiently meri problems samajh ke solutions diye. Automatic updates se software hamesha updated raha, which I liked a lot. Overall, ye process thoda time le sakta hai, main lagbhag teen din mein puri tarah se onboard hui thi aur ab main confident hoon ki main software ka use apne kaam ke hisaab se efficiently kar rahi hoon.

    Aswathy VargheseGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    More to be desired in finding resources

    While the training had some good points, I struggled to find specific information when I needed it. The interface could use some improvements for easier navigation.

    Nisha PatelMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Surprised how calmly it handled issues

    Reflecting back on my training and onboarding experience several weeks later, I’m quite impressed by how the whole process managed hiccups without fuss. Early on, I stumbled over setting up the dialer, which didn’t connect as easily as I expected, and at first I thought it would hold me back. But the training materials anticipated some common problems, and telephonic support was patient and clear rather than rushed or impatient, which really helped. Getting the database linked was simpler than I feared once I carefully followed the steps. What surprised me most was how well automatic updates rolled out smoothly without disrupting ongoing work, which kept my workflow steady throughout. This calm, methodical approach to handling things going wrong made me feel confident in the software and support. I wasn’t expecting such a smooth recovery from early issues, so now I’m glad I stuck with it.

    Samir KaulAndaman and Nicobar Islands, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Expected slower responses but was pleasantly surprised

    Reflecting back on my experience with the training and onboarding process, I initially expected the response times from the support team to be slower, given the complexity of the software. However, the people assisting me were surprisingly responsive, providing timely replies and clarification whenever I reached out. This improved my overall comfort level while navigating the system’s features, particularly the dialer and database tools. At times, I felt that the communication could have been a bit more thorough, yet the promptness helped me resolve issues faster than I thought possible. Despite a few small hiccups, the support service aligned well with what I hoped to receive initially and helped me stay on track.

    Suresh Nandini DeodharGujarat, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Didn’t take much time, nice quick onboarding

    I started my onboarding with WFHI thinking it might be a long wait or a lot of repeated sessions. But honestly, the training was pretty straightforward. There was a bit of repetition here and there just to make sure everyone understood the basics, which I appreciated because sometimes I miss small things the first time around. The online materials were easy to follow and didn’t keep me waiting unnecessarily between sessions. The trainers were on point and made it quite easy to catch up even if I was busy with other tasks. I especially liked how they balanced the technical explanations so that I didn’t feel overwhelmed. The onboarding flow kept me engaged and I didn’t have any downtime waiting for information. All of this took less effort than I expected, which was great. Overall, I would say it’s a smooth experience if you dedicate some focused time to it and don’t expect it to drag on. This made me feel confident to start using the software without hesitation. It was definitely worth the effort and I would recommend the training process to others who want quick but thorough onboarding.

    Shivani ChopraGoa, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Felt rather disjointed and frustrating overall

    From the moment I completed the initial onboarding, I expected a smooth and consistent routine with the software and training modules. However, day to day it felt quite disjointed. Some days, the dialer worked well, and the database updated properly, making calls straightforward. But on multiple occasions, automatic updates seemed to cause glitches that would confuse my workflow. The training content felt repetitive at times but not focused enough to resolve those issues quickly. Support was available, but contacting them wasn't always easy and response times varied. Even the invoicing process, while clear, didn't always correlate well with the billing notifications I received, adding to the confusion. Overall, instead of feeling supported and confident in the system, the experience was more frustrating, making me question whether I could fully rely on this setup for long-term work routines. It left me thinking the whole thing felt unstable rather than consistent and dependable.

    Puneet Vandana SalviChhattisgarh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Sabse acchi baat thi onboarding ka ekdum clear structure

    Main training aur onboarding ke process se guzra jo WFHI ne provide kiya tha, usmein ek baat jo mujhe sabse zyada clear lagi woh tha step-by-step guide jo unhone diya tha. Training ke dauraan, main specifically dialer aur calling tools ko samajhne mein confident hua. Initial steps mein database manage karna thoda confusing tha, lekin jaise-jaise training aage badhi, aur updates aaye, mujhe lagne laga ki yeh sab mere liye useful skills hain. Kisi bhi dikkat pe telephonic support available tha jo mera procedure smooth bana raha tha. Mera onboarding ka jo experience tha, usmein yeh clarity ke main har ek module ko samajh raha hoon, mujhe confident banaya ki main jo software use kar raha hoon uske reliable tools hain. Payment aur sign-up process bhi simple tha jisne mujhe shuru karne mein jyada time waste nahi karwaya. Overall, main khud ko is stage par ready mehsoos kar raha tha ki main apne workflow ko remote tariqe se efficiently chalane ke liye tayyar hun.

    Rajesh WadekarPunjab, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy