2 out of 52 of 5Verified customerTraining and onboarding
The onboarding was slow with quite some waiting involved
I found the training and onboarding for the WFHI software to be stretched out longer than I expected, mostly because of repetition and waiting periods between sessions. It seemed like some parts of the software were covered multiple times, and I had to wait for scheduled slots to get further help or complete certain steps. This fragmented flow made the whole process feel a bit drawn out without much variation. There was nothing drastically wrong, but it wasn't very time-effective either. While the trainers were professional and the content relevant, the pacing could be improved to reduce these delays without sacrificing clarity or support quality.