Felt rather disjointed and frustrating overall
From the moment I completed the initial onboarding, I expected a smooth and consistent routine with the software and training modules. However, day to day it felt quite disjointed. Some days, the dialer worked well, and the database updated properly, making calls straightforward. But on multiple occasions, automatic updates seemed to cause glitches that would confuse my workflow. The training content felt repetitive at times but not focused enough to resolve those issues quickly. Support was available, but contacting them wasn't always easy and response times varied. Even the invoicing process, while clear, didn't always correlate well with the billing notifications I received, adding to the confusion. Overall, instead of feeling supported and confident in the system, the experience was more frustrating, making me question whether I could fully rely on this setup for long-term work routines. It left me thinking the whole thing felt unstable rather than consistent and dependable.