Training took a while but left me confident enough
The training and onboarding I underwent with WFHI definitely took longer than I initially expected. The sessions covered many aspects of the software, from database management to using the dialer tool, but moving through all the steps was somewhat time-consuming. However, by the end of it, I felt sufficiently confident to operate independently. All the training materials were practical and focused on the actual tasks, which helped solidify my understanding. The telephonic support during this period was supportive but not always immediatley available, which added to the timeframe. Once I was through the onboarding phase, the software worked well and had all the features I needed for my work. The initial commitment of time was notable, but it did the job in preparing me adequately. I would say it met my expectations mostly, but the pace could have been slightly quicker for a faster ramp-up.