Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,88,815 published WFHI Reviews.

2,91,645 of 3,88,815 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,887 matching

Back to the start of the list
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Sales process mein kaafi kuch khud karna pada, thoda effort chahiye tha

    Maine sales process ko use karne ke baad yeh conclusion nikala ki zyada tar cheezen mujhe khud hi samajhni padi. Initially, jo guidance mila, usme basic hi bataya tha, baki jo detailed queries thi unko mujhe khud troubleshoot karna pada. Yeh depend karta hai ki kitna self-driven ho user, kyunki zyada complicated steps ke explanations nahi diye gaye. Training sessions thode generic the, jo mujhe apne workflow ke liye modify karna pada. Software ka dialer aur database features thode robust hain, par inko effectively use karne ke liye thodi mehnat lagti hai. Automated updates reinforcements acche hain, lekin sign-up or invoicing ke process mein clarity nahi thi initially, toh kahin na kahin mujhe apne taraf se research karna pada options ke baare mein. Overall, agar aap basic guidance chahte ho toh theek hai, par agar thorough explanation chaiye toh mehnat toh lagani padegi.

    Imran GhoshHimachal Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Startup process was ekdham thoughtful laga

    Mujhe lagta tha ki pura sales aur pre-purchase ki jo process hai, wo kafi lengthy hogi but surprisingly it was quite smooth and thoughtful. Main soch rahi thi ki mera time zyada jayega step by step samajhne mein, par onboarding flow mein jo explanations diye the, woh kaafi clear the to main jaldi se ready ho gayi. Haan, thodi si hesitation thi billing ke process mein, kyunki invoices pe thoda time laga confirmation ke liye, aur mujhe samajh nahi aaya ki auto updates kaise kaam karte hain initially. Lekin overall mujhe lagta hai ke yeh puri journey ekdam coherent thi, and software mainly designed accha laga mera kaam karne ke liye. Ek chhota issue tha ki kabhi kabhi dialer thoda delay karta tha par training ne isko cover kar diya tha. Toh is poore process ka impression main bataungi, "Easy enough with some patience".

    Saloni Aman WaliaLakshadweep, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    Samajhne mein thoda zyada effort laga, labels clear nahi the

    Sales aur pre-purchase ke dauraan mujhe lag raha tha ki software ke labels aur wording kisi ko confuse kar sakti hain. Bahut baar mujhe samajhna pda ki kaunsa feature kya karta hai, kyunki jo usual naming hoti hai services mein, woh yahan thodi different thi. Dialer aur database ke options par bhi labels clear nahi the, toh mera kai baar time waste hua basic cheeze samajhne mein. Training sessions mein bhi maine ye notice kiya ki explanation generic thi aur har cheez ko detail mein samjhane ki jagah shortcut liya gaya tha. Invoice process pe bhi clarity nahi thi ki charges kaise calculate hote hain. Support team ki madad thodi limited lagi, shayad woh bhi system ko achhi tarah samajhte nahi the. Sign-up process mein bhi kuch steps complicated lage aur unnecessary lagta tha ki thoda zor lagakar instructions sparse thi. Overall, mujhe lagta hai ki product mein achhi features hain, par inka presentation aur wording better honi chahiye thi, taaki use karne mein effortless lage.

    Shobha AroraHaryana, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Sales process me kuch cheezein unexpected thi

    Jab maine WFHI ka software lene ka decision liya, toh mujhe laga tha ki jitna easy sign-up hua hai, utna hi aasaan pre-purchase queries ka solution milega. Lekin jab payment details bhar raha tha, kuch error aayi dashboard me, jisse processing delay ho gaya. Support ko call kiya par pehli baar to response slow aya, fir finally problem samajh ke solve kiya gaya. Invoice bhi thoda late aaya, jiski wajah se billing process clarify karna pada. Yeh sab stage by stage hua jis se ek confusion create ho gaya ki payment kaise complete hoga. Training and onboarding options ke baare me kuch confusion bhi rahi, because thoda incomplete information mili sales calls me. Lekin phir bhi, database feature jo mene chaha tha, wo thik kaam karta hai, isme koi dikkat nahi. Mujhe thoda unexpected laga ki sales aur pre-purchase support itna smooth nahi tha jitna expect karta tha.

    Vivek ShettyManipur, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Balanced effort in figuring out software and processes

    Before I purchased the software and training from them, I expected that I would need to spend some time figuring out certain features on my own. This was indeed the case; while the onboarding and documentation were fairly thorough, I still found myself double checking how to use some database features effectively within my workflow. On the other hand, the payment and sign-up process was straightforward and didn’t require much of my effort, which balanced out the time I spent on the software learning curve. I appreciated how the dialer and calling tools were intuitive enough, even though I did have to refer back to the training videos to fully grasp them. Overall, I think the level of effort involved in adopting the software matched what I was prepared for—it required some commitment but wasn’t overly complicated or frustrating.

    Khushbu GeorgeTelangana, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Help chahi thi par jo mila woh kaafi better tha

    Soch raha tha ki shayad next time mujhe phir se help leni padegi things samajhne ke liye, because pehle jagah par mujhe koi bahut smooth experience nahi mila tha. Lekin WFHI mein jab maine onboard karna start kiya, toh training sessions aur support team ne jis tareeke se mera guide kiya, usse mujhe lag raha hai ki mera agla experience kaafi zyada behtar hoga. Sign-up se lekar invoicing tak, har step par clarity mili aur dialer tools bhi expected se efficient nikle. Kabhi kabhi thoda wait karna parta tha jab updates ho rahe the, lekin wo usual hi tha aur iska impact minimal tha. Main confident hoon ki ye software mujhe future mein bhi help karega bina zyada complications ke. Pehle jitna darr tha, usse kaafi kam ho gaya hai ab. Isliye main definitely future mein bhi inka support lena chahunga.

    Swapnil GargDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerSales and pre-purchase

    The effort to navigate sales was more than I expected

    My experience with the sales and pre-purchase communications at WFHI was more demanding than I had anticipated. It involved repeated exchanges and some waiting periods that felt rather long, especially when I was trying to understand the full scope of the software capabilities and training offerings. Each time I thought I had clarity on the details, a new question or conflicting piece of information would come up, requiring more back and forth. While the staff were consistently polite and professional, the overall process seemed too drawn out, possibly due to a lack of comprehensive upfront guidance. This meant I had to invest quite a significant amount of time just sorting out basic information before deciding whether to proceed. One aspect that I could acknowledge was the thoroughness of the responses once I made contact. Yet, the overall effort and time commitment made the pre-purchase phase rather taxing.

    Narendra SinhaHaryana, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Onboarding ke dauraan thoda kuch khud samajhna pada

    Maine Remote workflows setup karna start kiya with WFHI software. Sabse pehle mujhe training module se guzarna pada jo kaafi detailed tha. Lekin mujhe lagta hai ki onboarding flow mein kuch aspects jaise dialer ke integration mujhe khud figure out karne pade. Support toh mila tha, par documentation thoda aur clear ho sakti thi. Database feature achha laga, easily contacts manage kar paayi. Calling tools sahi chal rahe the, lekin automatic updates ke baad ek chhota disruption experience kiya jo quickly solve ho gaya. Sign-up aur payment process bhi smooth tha, invoice timely mili. Overall, software ka interface modern lagta hai, lekin mujhe pata tha ki puri tarah guided journey nahi milegi, isliye thodi patience lagayi setup mein. Main expect karti thi ki sales ke time par thodi aur clarity di jayegi regarding what exactly I needed to configure myself, taki shuru mein confusion na ho. Training sessions ne help zarur kiya lekin thoda aur hands-on demonstration chahiye tha dialer setup ke liye. Phir bhi main khush hoon ki software nikal ke aaye mere liye use karne layak hai, bas thoda DIY approach jyaada tha.

    Ananya KapadiaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Pura Setup Process Samajh Mein Aaya

    Jab main WFHI ka setup kar raha tha, us waqt mujhe labels aur wording bahut samajh mein aaye. Dashboard pe clear instructions di hui thi jisse mujhe koi confusion nahi hua, aur har step ke liye jo terms use kiye gaye the, wo mere existing workflow ke saath match karte the. Pehli baar jab main software par kaam kar raha tha, toh mujhe lag raha tha ki main kahin kho jaunga, par unki explanations se process smooth raha. Buttons utne hi straightforward the jitna unhone bataya. Database ke features ko integrate karna bhi kaafi simple tha, aur dialer use karne mein bhi koi dikkat nahi hui, kyunki unhone har functionality ko clearly label kiya tha. Payment process bhi clear tha, bas sign-up ke time invoices sahi tarah samajh mein aaye. Telephonic support ne bhi polite tone mein clear jawab diye. Overall, yeh pura experience aisa laga jaise ki main bilkul apne kaam ke liye ready ho raha hoon, bina kisi ekstra confusion ke. Yeh platform surely un logon ke liye achha hai jo apne remote workflows ko easily set karna chahte hain.

    Gopal JhaBihar, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Setup Took Longer Than I Expected, But Worked Out

    Signing up and getting started with the software from WorkFromHomeIndia took a bit longer than I had hoped. While the staff were polite and generally helpful when I reached out to support, there were a few moments where I felt like I was repeating the same information multiple times to different agents, which was a little frustrating. On the other hand, the automated updates worked well and didn't disrupt my workflow once I was set up. The dialer tools were mostly reliable, though I did experience small lags during peak usage hours. The invoicing and payment process was handled online smoothly enough, without hidden complexities. Overall, the platform worked as promised and the training helped me use the features properly, but the time spent waiting on support or clarifying details made it less seamless than I hoped for. I think a minor improvement in communication could reduce those little delays in future onboarding.

    Sankalp BharadwajChandigarh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.