Sales process me kuch cheezein unexpected thi
Jab maine WFHI ka software lene ka decision liya, toh mujhe laga tha ki jitna easy sign-up hua hai, utna hi aasaan pre-purchase queries ka solution milega. Lekin jab payment details bhar raha tha, kuch error aayi dashboard me, jisse processing delay ho gaya. Support ko call kiya par pehli baar to response slow aya, fir finally problem samajh ke solve kiya gaya. Invoice bhi thoda late aaya, jiski wajah se billing process clarify karna pada. Yeh sab stage by stage hua jis se ek confusion create ho gaya ki payment kaise complete hoga. Training and onboarding options ke baare me kuch confusion bhi rahi, because thoda incomplete information mili sales calls me. Lekin phir bhi, database feature jo mene chaha tha, wo thik kaam karta hai, isme koi dikkat nahi. Mujhe thoda unexpected laga ki sales aur pre-purchase support itna smooth nahi tha jitna expect karta tha.