Balanced effort in figuring out software and processes
Before I purchased the software and training from them, I expected that I would need to spend some time figuring out certain features on my own. This was indeed the case; while the onboarding and documentation were fairly thorough, I still found myself double checking how to use some database features effectively within my workflow. On the other hand, the payment and sign-up process was straightforward and didn’t require much of my effort, which balanced out the time I spent on the software learning curve. I appreciated how the dialer and calling tools were intuitive enough, even though I did have to refer back to the training videos to fully grasp them. Overall, I think the level of effort involved in adopting the software matched what I was prepared for—it required some commitment but wasn’t overly complicated or frustrating.