Labels and instructions are more confusing than helpful
I want to say upfront that the wording and labeling throughout the training and onboarding sections did not make much sense to me. There were several instances where the instructions seemed vague or contained jargon that was not clearly explained. This made it difficult to follow the necessary steps for setting up the database or using the calling tools effectively. The automatic updates sometimes changed labels without warning, causing further confusion. Invoicing and payment descriptions were also not intuitive, leading to repeated visits to customer support for clarification. While some parts of the software functioned as expected, the inconsistent terminology posed a major barrier to understanding. I found myself wasting more time trying to interpret the training material than actually using the software. Overall, I would describe the experience as frustrating rather than helpful, and I would hesitate to recommend the training components based on this alone. Explaining terms more clearly or using simpler language could greatly improve the onboarding experience for users like me.