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WFHI review

Starting with the onboarding, it didn’t feel like the steps were arranged very logically. I found my

2 out of 52 of 5Verified customerTraining and onboarding

Starting with the onboarding, it didn’t feel like the steps were arranged very logically. I found my

Starting with the onboarding, it didn’t feel like the steps were arranged very logically. I found myself going back and forth between tutorials, which was confusing. The training modules delivered some decent information, but the sequence was really off. For example, I had to figure out how the dialer worked before they explained the basic setup, which felt counterintuitive. I’m trying to get a straightforward workflow going, but this juggling made things take longer than I thought they would. At one point, I felt like I was just clicking through screens without a real sense of progression. Sure, some updates happened automatically, so I didn't worry about software versions much. But beyond that, the onboarding flow didn’t make life easier. It felt like I had to push myself to hunt down the relevant guides, and this brought down my overall experience. So yeah, the effort required was more than I had hoped, and honestly, I think the steps should be re-ordered for clarity.

Chetan Alka GaonkarKerala, IndiaExperience: Published:
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