Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,712 published WFHI Reviews.

2,91,564 of 3,88,712 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,863 matching

Back to the start of the list
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Confused lag raha tha initially, zyada self-effort laga

    Meri experience yeh thi ki sales aur pre-purchase phase mein mujhe zyada cheezein khud samajhni padi. Pehle toh mujhe lag raha tha ki sab clear hoga, par product features aur training options ka detailed explanation unhone nahi diya tha. Is wajah se mujhe bahut saare emails aur calls ke beech apni taraf se research karni padi. Onboarding ke liye bhi koi organized flow nahi tha jahan se mein easily follow kar sakoon. Calling tools aur dialer ko set karne mein bhi kaafi trial and error se guzarna pada. Database management ke baare mein bhi mujhe apne use case ko fit karna tha, unki help itni active nahi thi. Payment aur invoicing process thoda confusing tha, mujhe lagta hai thoda aur simplified approach zaroori tha. Support se, jab bhi contact kiya, response average milta tha, problem jaldi solve hone mein waqt lagta tha. Training material kuch useful tha, lekin har cheez apne aap seekhni padi. Overall, mujhe maza nahi aaya ki main itna zyada kaam kar rahi thi sirf basic understanding ke liye. So, overall experience thoda disappointing raha, with sirf thodi si help valid thi.

    Purnima BharadwajDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    jab baat clear hui toh laga kaam banega, par starting thoda confusing tha

    Sales aur pre-purchase phase mein clarity ke regarding mixed feelings rahe mere. Initially, jab main software ke baare mein puchta, explanations thodi complex lagti thi, aur kuch features clearly samajh nahi aate the. Training ke baad jab calling tools aur database features ka demo mila, tab mujhe thoda samajh mein aaya ki yeh mera waqt bacha sakta hai. Automatic updates ke bare mein bhi acha detail tha but payment aur invoicing process thoda unclear tha at first, jisse hesitation hua. Lekin gradually jo onboarding process tha, woh effective raha especially jab main dialer and database ko use kar raha tha apne routine mein. Mujhe lagta hai ki agar startup stage mein thoda aur simple language mein samjhaya jata toh better feel hota. Overall, thodi clarity ke sath yeh software mera kaam manage karne mein madad karta hai, par abhi bhi improvement ki gunjaish hai.

    Atul GanguliHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    So, here’s the honest lowdown about the whole mess

    When I started using the software, it seemed pretty straightforward, and the initial setup went fine without much fuss. But then, a week in, the dialer had trouble syncing with my database, and it threw off my workflow completely. I had to get in touch with support, which was helpful after a couple of callbacks, but that back-and-forth took way longer than I expected. On the plus side, the automatic updates fixed some bugs I’d noticed earlier, which was a relief because I didn’t want to keep waiting for manual patches. I liked the way the training was laid out—it covered the basics well enough, but I still felt like I had to figure out some quirks by trial and error, especially about how the calling tools integrate with my existing contacts. The invoicing and sign-up process went smoothly, no complaints there. Overall, I guess it’s a mix: some parts worked really well but some didn’t, and the support wasn’t lightning-fast but it got the job done. So yeah, I’d tell a friend it’s not perfect but worth a shot if you don’t mind a little headache figuring things out on your own.

    Usha JainArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Getting started was faster than I expected and smooth overall

    I was pleased with how quickly the sales and pre-purchase process moved, allowing me to access and set up the software with minimal delay. The sign-up experience was straightforward, with clear invoicing and an easy payment process that eliminated any hassle. The onboarding flow included training sessions that adequately explained most aspects I needed to know before starting. While some features required a bit of time to master, overall the setup didn't feel overwhelming and I was able to start using the calling tools and database efficiently within a short period of time. Automatic updates arrived regularly and did not disrupt my workflow. When I needed assistance, telephonic support was available and informative. All in all, the effort required to get going was reasonable, especially compared to similar platforms I’ve tried before, and I felt supported throughout the process.

    Nilesh Rekha SatheBihar, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    the moment i realized it was not for me

    During the initial sales discussion and pre-purchase exploration, I tried to understand the capabilities of the software and the onboarding process in detail. However, as the presentation progressed and I reviewed the features, I felt less confident about whether it would actually meet my daily requirements. The documentation was somewhat generic and did not address specific concerns I raised. By the end of the call, I was not convinced that the product would deliver as promised or fit with the workflow I intended to establish. Despite polite communication, the moment it clicked was when I noticed the lack of tailored support even before purchase.

    Tara SainiHimachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Navigation was mostly effortless

    I felt reasonably confident once I finished the initial steps. The sign-up and invoicing were straightforward, but I did have some moments of uncertainty. One particular feature that worked really well was the database management tool. It enabled me to organize my tasks smoothly, which added to my comfort level. However, there were points during setup when I felt information could have been clearer. I had some doubts regarding payment process, but overall, it felt okay. The first interaction with support gave me a pleasant feeling of assurance, even if I didn’t follow everything completely. I managed to use most features effectively, so I guess it was a useful purchase. Despite the minor confusion in the beginning, I think I made the right choice. Just wish the navigation had been a bit more intuitive from the start. Anyway, overall positive, but a few minor adjustments would enhance it.

    Abhay GaikwadMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Expected jaisa hi software tha, bas ek feature alag laga

    Maine jitna upfront expect kiya tha, software ussi tarah chal raha hai, nothing too flashy but getting the job done. Training aur onboarding steps jo diye gaye the, woh clear the aur naye users ko bhi easily samajh aayega ki kaise dialer aur database features use karne hain. Payment aur invoicing ka system mein koi dikkat nahi aayi, smooth process hua. Lekin ek cheez jo mujhe standout lagi, woh automatic updates ka impact tha; kabhi kabhi lagta tha ki naye updates thoda disrupt kar dete hain day-to-day ka flow. Ye feature mujhe pehle nahi pata tha itna, toh thoda alag laga initially. Iske alawa, jo main software daily use karti hoon, woh bilkul expected ke mutabiq hai. Support team accessible thi jab required thi and onboarding documentation practical thi. Overall, software ne apni promises ko fulfill kiya hai, aur agar main ek chota sa concern bataun, toh wo update scheduling pe better control hona chahiye users ke paas. Par ye chhoti baat hai, baaki sab theek thaak tha honestly.

    Damini SenKarnataka, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    I found the process frustrating when things went wrong. While I got some assistance, it felt a bit d

    I found the process frustrating when things went wrong. While I got some assistance, it felt a bit disorganized and not very easy to navigate. I was grateful for the help I did receive, but it didn't make up for the hassle.

    Aditi VarmaAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Sales steps alright but registration order stood out

    Having gone through the sales and pre-purchase steps, I found most of the process to be logical and efficiently structured. The initial demonstration was informative and it helped me understand the software features quite well. However, what stood out was the order of the registration steps after purchase. It felt like signing up first was maybe a bit too early; perhaps some preliminary settings and database setup could have been introduced beforehand. This might help streamline onboarding since I noticed that had I set up the database feature before the dialer tools, things would have been smoother. Still, the customer support assisted well during the sign-up and payment process, making it less cumbersome. Overall, the sequence mostly made sense but reordering the registration stage struck me as a potential improvement.

    Farhan Arjun GargManipur, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Thik-thak tha, par roz ke use mein confusion bhi tha

    Main yeh manta hoon ki software ka initial setup easy tha jo mujhe acha laga. Sign-up process bhi theek-thaak smooth tha, aur invoices time par mile. Lekin jab roz kaam karne laga, tab kaafi dikkat aayi. Dialer tool kuch situations mein hang ho jata tha jo kaafi frustrating tha. Database feature bhi kabhi kabhi expected functionalities provide nahi karta tha. Support team ko call kiya mujhe, jo thoda helpful lagge, par response time lamba tha. Training ka jo hissa tha, wo bas limited faayda hua tha mere liye kyunki basic doubts clear nahi hue. Payment process theek tha, koi dikkat nahi hui wahan. Hamare workflow ke liye software thoda bulky feel hua, jyada customization options chahiye the lekin woh available nahi the. Overall, kuch aspects theek the, par jyadatar roz ke use mein thakaan aur dikkat bhi thi, jo main ignore nahi kar sakta.

    Adnan KarnikMeghalaya, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy